Coccia Ford Lincoln Mercury
Wilkes Barre, PA
Filter Reviews by Keyword
By Type
365 Reviews of Coccia Ford Lincoln Mercury
2015 Explorer Dealership Experience Overall Sales experience was very good. The sales person was VERY knowledgeable of the features and operation of this particular vehicle. Where the de Overall Sales experience was very good. The sales person was VERY knowledgeable of the features and operation of this particular vehicle. Where the dealership slipped a little was in vehicle preparation. My wife actually cleaned the vehicle herself when she got home because she knew if I were with her I would not have accepted delivery. This "last 10%" ruined what would have been a very pleasing experience. More
Friendly Service My sales person, John Kuna, was very friendly and made me feel comfortable leasing a new vehicle with the dealership. It was a pleasant pleasant exper My sales person, John Kuna, was very friendly and made me feel comfortable leasing a new vehicle with the dealership. It was a pleasant pleasant experience and all my expectations were met. I will definitely be doing business with this dealership and John Kuna again when my lease is up. More
happy customer my wife and I have very high regard for ginny kutzner. she is a asset for coccia ford Lincoln, veryprofessional, polite, very knowledgable, responsive my wife and I have very high regard for ginny kutzner. she is a asset for coccia ford Lincoln, veryprofessional, polite, very knowledgable, responsive to our every need immediately, she is awesome, we will be back in two years looking to deal with ginney again. .your dealership is very fortunate to have her, she represents coccia very well. More
Service It was pleasure dealing with Coccia Ford. The sales people were friendly and not overbearing. It made looking for a car a pleasure and not a hassle. It was pleasure dealing with Coccia Ford. The sales people were friendly and not overbearing. It made looking for a car a pleasure and not a hassle. More
the most exceptional dealership I ever delt with exceptional took less than an hour to purchase my new ford escape it was a pleasure not to have to argue over price for hours. every one was more than exceptional took less than an hour to purchase my new ford escape it was a pleasure not to have to argue over price for hours. every one was more than helpfull. More
2010 Ford Focus Trade-In For 2014 Ford Focus It started on a whim. I'd never purchased a vehicle from Coccia Ford, but stopped in around noon on Wednesday, March 18, 2014, to discuss the possibil It started on a whim. I'd never purchased a vehicle from Coccia Ford, but stopped in around noon on Wednesday, March 18, 2014, to discuss the possibility of trading my 2010 Ford Focus in. I had no issues with my 2010, but it was out-of-warranty and I wanted to explore my options. I met up with Coccia Ford salesman Jim Bufalino. He was polite and courteous, a professional in all ways. I talked, he listened. He talked, I listened. I asked questions, he answered them -- thoroughly and completely. By 1, we had a no cash up-front deal for a trade. By 4, I was turning out of Coccia's lot one very happy and satisfied customer. No issues with anyone I dealt with Coccia. They're a great group of people. I'm sure I'll be revisiting in a couple years.. More
Lease deal on new truck Salesperson Jim bufalino was very helpful in working out a great deal in a lease agreement for me to get this vehicle / thAnk you Jim Salesperson Jim bufalino was very helpful in working out a great deal in a lease agreement for me to get this vehicle / thAnk you Jim More
Good buying experience Our sales person was Brad Dwyer. From the moment we walked in Brad made us feel comfortable & at ease. We were interested in a Lincoln MKC. Brad was e Our sales person was Brad Dwyer. From the moment we walked in Brad made us feel comfortable & at ease. We were interested in a Lincoln MKC. Brad was extremely well informed about the MKC's features which he explained to us in detail. Price negotiation was pleasant. Absolutely no pressure to buy and Brad never tried to push options we didn't want or need. We never felt rushed. After we purchased the car Brad said he would come in at any time to deliver it to us, even if it was at a time he was not scheduled to be at work. When we picked up the car Brad explained the features & electronics in detail. A few days after we took delivery, Brad called me to see if we liked the car & if we had any questions. He said to call him at any time if we do have questions. Brad is a real class act. I would recommend him highly if any of my family or friends are in the market for a Lincoln or Ford product. More
Awesome 1st Lease Experience My experience at Coccia Ford Lincoln Mercury and with sales representative Kevin Uren has been wonderful to date. This was my first time leasing a veh My experience at Coccia Ford Lincoln Mercury and with sales representative Kevin Uren has been wonderful to date. This was my first time leasing a vehicle, and I made sure to research online first. This dealership beat all the ongoing deals I saw, and Kevin worked with me so I was able to stay within my budget for monthly payments. He also made sure to check for possible discounts (recent college graduate, etc.) and apply the ones I met. Everyone I spoke to was friendly, and Kevin took time to go over the controls and make sure I was comfortable in the Ford Fusion I leased. He let me know I could call him anytime with questions. For anyone looking to buy or lease a vehicle, you should at least check in at Coccia. I get the sincere feeling that this is a dealership where on-going relationships are important. They won't just push you out the door; they're there if you need them after purchase. More
Third Lease This is my third lease with Coccia Ford, and a returning customer could not be a better review. I have had nothing but excellent service when dealing This is my third lease with Coccia Ford, and a returning customer could not be a better review. I have had nothing but excellent service when dealing with Coccia Ford. I would highly recommend the dealership and my salesman Marcus. I have worked with Marcus on all three of my leases and he is committed to getting a great deal and a vehicle that fits his customers. More