Coccia Ford Lincoln Mercury
Wilkes Barre, PA
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368 Reviews of Coccia Ford Lincoln Mercury
"EXCELLENT" I have purchased several new vehicles from Coccia Ford over the years and never had a problem. Within the last few months my husband purchased and new I have purchased several new vehicles from Coccia Ford over the years and never had a problem. Within the last few months my husband purchased and new Ford F-150 Lariate and just last week I purchased new 2017MKX. My salesman Mike Hallock was able to answer all my questions within seconds. Going over the controls of our new vehicles he was quite knowledgeable. My car and truck when picked up was also in "A-1" condition. I would highly recommend Coccia for to all of my friends. More
Don't use Coccia Ford & Lincoln Coccia Ford does not care about the safety of their customers. I leased an MKX less than a year ago, which has broken down 3 times in that time. The l Coccia Ford does not care about the safety of their customers. I leased an MKX less than a year ago, which has broken down 3 times in that time. The last incident occurred on Interstate 81 in the passing lane going 70 mph. My 2 young children were in the car. We were lucky we weren't killed. My husband had to come and pick up my children because they were scared and crying. Roadside assistance left me on the side of the highway for over 2 hours before a tow truck came. I no longer feel safe in this vehicle. It is not reliable. I was told, "Too bad, you're stuck with it." One would think the dealership would try to make the situation right. That is not the case. They don't care. In fact, they don't return phone calls, are rude when I speak to them, and act as if I've done something wrong. I will never do business with Coccia Lincoln in the future. What a shame. I was a loyal customer, but clearly, that is of no importance to them. If you're looking for a Ford or Lincoln, go to a dealership that cares about their customers. More
Great Experience Recently purchased a new Ford Escape from Lori Thomas. She was very professional and explained all there was to know about the vehicle. She was really Recently purchased a new Ford Escape from Lori Thomas. She was very professional and explained all there was to know about the vehicle. She was really great to work with and when its time to purchase a new vehicle in the future I will definitely come back to Coccia Ford. More
AWESOME SALES REP We were excited about purchasing a new Ford vehicle and cannot say enough about Lori Thomas, very informative, friendly,professional and answered all We were excited about purchasing a new Ford vehicle and cannot say enough about Lori Thomas, very informative, friendly,professional and answered all of our questions. Ford is lucky to have such a valuable employee. More
Wife Loves the Car Bought a loaded, used 2017 Lincoln MKC from John Kuna. The experience all the way through was top drawer. Final price was fine and the value of our tr Bought a loaded, used 2017 Lincoln MKC from John Kuna. The experience all the way through was top drawer. Final price was fine and the value of our trade was exactly what we asked for. No hassles and friendly negotiations all the way through. Thanks John and Abdul! This is the third car we've purchased from Coccia and John. We highly recommend him as a salesperson. BTW I like this place so much that I even have the service on my C6 Corvette done here because I trust them that much! Speak to Frank to arrange for excellent service. More
Don't go anywhere else! Coccia is the BEST! Brian, Barry, and Tom, we're awesome! They were professional and answered all questions. We are thrilled with our new purchase! If you want the best e Brian, Barry, and Tom, we're awesome! They were professional and answered all questions. We are thrilled with our new purchase! If you want the best experience, go to Coccia Ford! More
Awesome!!! They went above and beyond customer service!! Would recommend HIGHLY!! Great people, fair deals, great environment!!! The accommodated my handicapped father, took care of all us.My mother was maki Would recommend HIGHLY!! Great people, fair deals, great environment!!! The accommodated my handicapped father, took care of all us.My mother was making the purchase, but when I buy my car I will be coming to Cocoia Ford!! More
First time buyer They did everything they could to get me a loan even though I was a "ghost". They made what was a painful and stressful process on my end extremely h They did everything they could to get me a loan even though I was a "ghost". They made what was a painful and stressful process on my end extremely helpful and easy. More
Easy, friendly, considerate, knowledgeable This group of people is easily the nicest, most friendly and considerate group of people in the car buying business. This is second time we used them, This group of people is easily the nicest, most friendly and considerate group of people in the car buying business. This is second time we used them, first time was for a new automobile. We highly recommend ! More
2017 Ford Escape This was a wonderful experience. I think most of us look at buying a new car with some trepidation. Sorry car sales people you may have a "bad rap." This was a wonderful experience. I think most of us look at buying a new car with some trepidation. Sorry car sales people you may have a "bad rap." To change this I highly recommend Coccia Ford. My car sales person John Kuna was courteous amiable and to my surprise had my best interests in place. Wish I could have John for any purchases I need to make. Look forward to future car endeavors with John & Coccia Ford. Sincerely, Mallory Ward More