Cobb County Toyota

Great service and sales. Tony was a pleasure to work with and I would recommend him to friends in the market for Toyota's. What else should I say? The process always takes too long to buy a car but that's no and I would recommend him to friends in the market for Toyota's. What else should I say? The process always takes too long to buy a car but that's not one persons fault. We just chatted while they got paperwork ready. More

Cobb County Toyota ROCKS! I am so pleased with how they resolved a major issue for me after I had already purchased my pre-owned vehicle. I could not have asked for a better response. They went above wha resolved a major issue for me after I had already purchased my pre-owned vehicle. I could not have asked for a better response. They went above what I had hoped for but expected. It has restored my faith in "used car salesmen" because they did the right thing to correct a wrong that was no one's fault. I would HIGHLY recommend this dealership to anyone looking to purchase a Toyota. More

customer servics is good and price is good.i have toyota corrolla before i have good experience with toyota.their employs are good .if you need somthing they are help ful.they make you satisfied.also toyota corrolla before i have good experience with toyota.their employs are good .if you need somthing they are help ful.they make you satisfied.also toyota cars are goodand cars are not give you hardtime.i am satisfied with toyota cars and employs. they provide good services. thanks More

Buying a new car has always been a nightmare for me. The reason has always been the "pushy" sales people, their lack of genuine customer service, and their lack of accurate knowledge about the product reason has always been the "pushy" sales people, their lack of genuine customer service, and their lack of accurate knowledge about the product they're trying to sell. The experience I had with Cobb County Toyota and sales consultant, Kapleton Forrest, has changed my attitude completely (at least in the short term)! Mr. Forrest was polite, very business-like and not con- descending, and he very effectively negotiated a deal that made me happy (and I'm sure made the Dealership happy). The deal was made in short order, and without a bunch of "b..lsh.t!" I didn't have to walk away feeling like I needed a bottle of antiacids. Thank you all! Holly Brazee brazeeh@yahoo.com More

Merrick was very nice and helpful. I could tell that he knew a lot about his job and he did everything he could to make sure that I got the best deal. I went car looking hoping to find an okay used car wit knew a lot about his job and he did everything he could to make sure that I got the best deal. I went car looking hoping to find an okay used car within my price range. Because of Merrick I got a brand new car, and I love it! He even stayed an hour after he was supposed to get off to help me. I am very impressed and have already recommended this dealership to all of my friends. More

Although I think I got a good deal on the new car, I was not introduced to the sales manager, or even asked if I'd like a tour of the dealership and the service area. This organization needs to work on peop not introduced to the sales manager, or even asked if I'd like a tour of the dealership and the service area. This organization needs to work on people skills big time. Also, too much game playing games during negotiating bottom line price for a new car. Be honest when negotiating and save the customer valuable time. More

Mr. Wynn was very helpful, due to his in-depth knowledge of the available Toyota used and new cars, their options, the current prices, and lease deals. He was not overbearing, but helpful and friendly. He of the available Toyota used and new cars, their options, the current prices, and lease deals. He was not overbearing, but helpful and friendly. He did not rush us and let us take as much time as we wanted to make a decision. We had not even planned to buy or lease a car on that visit, although we do love the Toyota product. We planned to look at Fords and Kias, but did not leave the Toyota dealership! I went back to the dealership after purchase and he and another salesman helped me with loading my cell phone into the Bluetooth system on the Prius we leased. More

Merrick was terrific. I recommend him to anyone. The dealership reputation is the main reason I chose Kennesaw Toyota. This is my fifth vehicle purchased at this dealership, and I will continue to shop dealership reputation is the main reason I chose Kennesaw Toyota. This is my fifth vehicle purchased at this dealership, and I will continue to shop them for future purchases. My parents also use this dealership. More

I wanted to purchase a 2009 Toyota Camry and found that Cobb County Toyota was the only place that had the color and model I wanted. I called ahead, and set an appointment with the used car salesperso Cobb County Toyota was the only place that had the color and model I wanted. I called ahead, and set an appointment with the used car salesperson, Deon Glass. When I came the car was waiting for me to jump in and we took a ride. I liked the car, but noticed that it hadn't been cleaned out totally. Like a typical dealership, we went back and forth. I know they assumed that since I was a girl alone by myself they could get over on me, but they were sadly mistaken. I negotiated a tough deal for the sale of the used vehicle and my trade in. Everything was fine until I saw the Finance Manager, Greg Fetzer. He was extremely pushy, trying to sell me the extended warranty. He kept talking down to me, stating that as someone who works in Finance I should know that it's good business to have warranty protection. Over and over again I told him no to the warranty, and finally he stopped (after saying a few degrading remarks, and I got the car without the warranty. He was dishonest during the conversation and said that my car, that was a 2009, only had a 3 month warranty and that's why I should get the extended warranty. I found out later that I still have the 3 year, 36,000 mile bumper to bumper warranty. I was upset at the way things went and just wanted to get out of there. When I was in the finance office, my car was supposed to be cleaned out. When I got out there I noticed that all they did is wash the outside. The inside had marks and smudges on the seats and dash board that could have easily been wiped up with a clean wipe. I was so over it at that point. Later I noticed that I left something in the car I traded in, and called Deon the next day to see if he could grab it and hold it for me until I could come back. He said he would. I came in later and they told me that Deon never found anything and accused me that I was lying about something being in my car. I talked with the manager, Rob Smith, was a xxxxxx, and wasn't willing to help at all. He started trying to talk down to me as if I did something terribly wrong. I was so offended, and just decided that what I left in the car wasn't work talking with these idiots. I do not recommend this dealership. They are dishonest, money-hungry, old school salespeople who only want something to do with you while you're making them money. After that, they could care less what issues you have with them. More

We have purchase 3 new Toyota cars from this dealership. We keep returning because of the friendly, professional sales persons and the outstanding follow up service our vehicles receive. We would highly re We keep returning because of the friendly, professional sales persons and the outstanding follow up service our vehicles receive. We would highly recommend this dealership. They patiently answer every question, and make sure we are satisfied customers. More