Cobb County Toyota

I purchased 2011 Toyota Sienna XLE on 7/5/10. I wanted the ENT package, but it was not in stock. I settled for a promise that they would install the DVDs at my location-over 100 miles away. 2 weeks later, the ENT package, but it was not in stock. I settled for a promise that they would install the DVDs at my location-over 100 miles away. 2 weeks later, what was installed doesn't work and I am still waiting for the job to be completed. Calls were not retuned from the Sales person, Dion Glass as he promised. I feel like after the sale was made, they were finished. I have had to call corporate, the sales manager, etc... The new install date is now next week. I never would have purchased anything from this dealership had I known I would receive this type of service. This is a brand new van. I would have got the van at a local delership with the ENT package already installed. I would not recommend this dealdership. More

Sales team knew my needs and got me in and out quickly. Finance department moved quickly and I didn't have to spend all day doing paperwork or haggling. I liked that I was able to walk in test drive and th Finance department moved quickly and I didn't have to spend all day doing paperwork or haggling. I liked that I was able to walk in test drive and then just pick a color. Gas mileage is great, and new incentives make it easy to buy a new car with a low payment. More

My experience with Cobb County Toyota was wonderful. My sales agent Tom, who I met initially over the phone checked his inventory for a car that I was looking for, called me back very quickly after finding sales agent Tom, who I met initially over the phone checked his inventory for a car that I was looking for, called me back very quickly after finding the exact make, model, specifications and color vehicle that I wanted. When I arrived to look at the vehicle he was waiting for me out front and he was very welcoming. Tom made sure that he looked out for what I wanted, he took his time to explain all details about the purchase of my vehicle and he was very patient. His customer service skills are excellent. I would definitely make another purchase at this dealership with Tom. This was one of the best purchases of a car that I have ever had. Thanks to Tom and the financy guy Joel. Thanks again. More

brad was a pleasure to work with. We came for a used car but we bought a new based on the price. Brad was very knowledgeable and informative on the cars and the good and bad points of used vs. new. But what but we bought a new based on the price. Brad was very knowledgeable and informative on the cars and the good and bad points of used vs. new. But what really impressed us was the fact that he was not a hard sell. He let us make the decision that fit us the best but gave us all the info in a great manner. A geat asset to Toyota. More

kERRY kALAFUT WAS VERY HELPFUL AND HONEST. mY HUSBAND AND i NEVER FELT TAKEN ADVANTAGE OF OR WORRIED ABOUT THE TRUTH BEHIND WHAT HE SHARED WITH US. wE APPRECIATE THE TIME HE TOOK TO EXPLAIN ALL OF THE OPTION i NEVER FELT TAKEN ADVANTAGE OF OR WORRIED ABOUT THE TRUTH BEHIND WHAT HE SHARED WITH US. wE APPRECIATE THE TIME HE TOOK TO EXPLAIN ALL OF THE OPTIONS THAT WE WERE ABLE TO HAVE. wE WILL BE SURE TO COME BACK IN THE FUTURE TO USE kERRY AGAIN. tHANKS AGAIN! More

Before buying a new car, I did quite a bit of research online to compare manufacturers, models, and pricing. Once I had narrowed my search to a few different cars, I started requesting quotes through the online to compare manufacturers, models, and pricing. Once I had narrowed my search to a few different cars, I started requesting quotes through the various online links and received many emails. I was surprised at how few of them actually provided a price quote. They were all very friendly but were really just trying to get me onto their lot. My feeling was that if you can't even give me a straight-up answer to the very first question I pose to you, then I'm really not that interested in working with you. Among those that did provide competitive prices, a few turned out to "not have that exact car in stock" once we continued to email. "But I can get you into this car for not much more!" This was not the case with Dion Glass at Cobb County Toyota. From the very beginning, he provided me with a detailed quote, including all the extra fees that you worry about being added after negotiations. When I modified what car I wanted a bit, he quickly replied with another detailed quote. Once I decided to go meet with him, I was a little leery that things might not be exactly as represented in the emails. But my experience was perfect. He had the car ready and waiting. He did not try to talk me into a more expensive car than I wanted. They offered a good price for my trade-in. And the drive-out price was exactly as he had quoted. Our paperwork only took about 40 minutes and we drove out with our new car. I was dreading the car buying experience but turned out to be very happy with it here. Thank you! More

I gave all great reviews because can not find anything wrong with my experience with Mr. Hinton and the Toyota team. We went in on a Saturday and I test drove two cars. The experience was very relaxed an wrong with my experience with Mr. Hinton and the Toyota team. We went in on a Saturday and I test drove two cars. The experience was very relaxed and he wasn't pushy like people at some other dealerships are. He was knowledgeable and answered all questions we asked. He even came back into work Sunday so I could finalize my purchase and drive off in my new car. Great experience, would recommend to anyone!! More

I gave Cobb County Toyota GREAT reviews for their top quality customer service and timely process. They are also very good when it comes to getting what you want.I would like to give a special thanks to quality customer service and timely process. They are also very good when it comes to getting what you want.I would like to give a special thanks to Kerry Kalafut. For his customer service and him working with my work schedule so I was able to get the deal done.Thanks Kerry for your top notch service. More

I know we made our purchase late at night, but the cleanup was not very thorough. There was bird mess on the rear of the truck, the rear window was dirty and the rear bed had only been rinsed out and cleanup was not very thorough. There was bird mess on the rear of the truck, the rear window was dirty and the rear bed had only been rinsed out and was was left with the dirt and grime from sitting on the lot . More

Our entire experience with going to Cobb County Toyota for a 2010 Camry was exceptional. Merrick Shaw went out of his way to help us get the car we really wanted. He spent the time necessary, answered a for a 2010 Camry was exceptional. Merrick Shaw went out of his way to help us get the car we really wanted. He spent the time necessary, answered all our questions and even some we didn't think to ask, and as I said, went out of his way to find the perfect car. My husband is delighted with this new Camry. I will recommend this dealership to anyone. This will be our second Toyota--our first is a Corolla we bought from Cobb County Toyota in December 2003 (it's a 2004). That in itself is another reason we came back! Thank you Merrick, and everyone else at Cobby County Toyota who made our experience so outstanding. Kendall Sloan More