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Coastal Kia - Service Center

Wilmington, NC

4.8
3,408 Reviews

3,408 Reviews of Coastal Kia - Service Center

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March 02, 2025

For the last 13 years Bob has always been a professional while assisting us with our car maintenance. More

by VQ2A3WHALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Coastal Kia responded

We sincerely appreciate your loyalty over the last thirteen years! We love hearing you have built a trusting relationship with our senior service advisor Bob Tomlin. Thank you for the amazing review. We are here if you need us. Thanks again!

March 02, 2025

Always great service here, very accomodating. Quick and efficient service, they keep you informed on how your service is progressing. More

by carmichael430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Coastal Kia responded

Outstanding! Thank you for the five star review and five star rating for our Service Consultant Bob Tomlin. We love the feedback including, "always great service here, very accommodating." We appreciate your business and gracious feedback. Please do not hesitate to reach out if you need us. Thanks again!

March 02, 2025

A top-notch dealership. They are very professsional and friendlly. They get you in and out fast while doing a excellent job. More

by ARMSTRONGPEGGY51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Coastal Kia responded

Thank you! Your five star rating and gracious compliments are greatly appreciated. It was thoughtful of you to go online and rate your recent service experience. Thanks again!

March 01, 2025

The dealership was great in service and gave me advice on alignment. Bob was fantastic! More

by ASHLEIGHFETZER14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Coastal Kia responded

Thank you! It was thoughtful of you to go online and rate your recent service experience. We truly appreciate it. Thank you for the high marks and compliments for our senior service advisor Bob Tomlin. We are here if you need us. Thanks again!

March 01, 2025

Professional, friendly, and very helpful ! The service manager is excellent and runs a very efficient operation. I would recommend this dealership to anyone! More

by BBCREWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquita Best
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Mar 03, 2025 -

Coastal Kia responded

We truly appreciate the five star rating and compliments for our service manager. Thank you for the high recommendations as well. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

February 27, 2025

Great experience with service department, reps are very courteous and helpful and had job completed in a timely manner More

by dderech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

Coastal Kia responded

Much appreciated! Thank you for the five star review and gracious comments. We are thrilled to hear you had a "great experience with the service department." Thank you for the high marks and for choosing Coastal Kia for your automotive service needs. We are here if you need us.

February 27, 2025

Everything went smooth with my appointment and, was one time with a quick turnaround! Thanks More

by FLOUNDERMAN1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Kirschner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Coastal Kia responded

Great news! We appreciate the five star review and gracious comments. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.

February 23, 2025

very professional serivce staff, got me in and out within the time frame given on arrival. More

by edronda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Coastal Kia responded

Wonderful news! We truly appreciate the five star service review and gracious compliments. Please do not hesitate to reach out if you need us. Thank you for choosing Coastal Kia for your automotive service needs.

February 22, 2025

The gentle I believe his name was bob was so nice. He was so polite and very detailed about what they did with my car. It looked awesome! More

by CHERIE777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Coastal Kia responded

Wonderful! Thank you for the five star review and compliments for our Service Consultant Bob Tomlin. Bob has been with us a long time and is truly an ambassador for our customer service culture. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

February 21, 2025

Cannot say enough great things about Coastal Kia Service. From the time you arrive, updates during the servicing of the vehicle, the free car wash and full explanation of service preformed with maintenance c More

by ronne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2025 -

Coastal Kia responded

Thank you! We truly appreciate the five star review and compliments for our Service Consultant Darren Gokey. Your heartfelt testimonial is greatly appreciated. We are thrilled to hear you were comfortable during your recent visit. Thank you for choosing Coastal Kia with your automotive service needs. We are here if you need us.

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