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Coastal Kia - Service Center

Wilmington, NC

4.8
3,227 Reviews

3,227 Reviews of Coastal Kia - Service Center

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October 26, 2024

From the minute you drive in staff are efficient,pleasant and knowledgeable, especially Bob Tomlin. More

by RUFFLESLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Coastal Kia responded

Thank you for the five star service review and compliments for our Service Consultant Bob Tomlin. We love the feedback including, "efficient, pleasant, and knowledgeable, especially Bob Tomlin." It was thoughtful of you to go online and rate your recent service experience. Thanks again!

October 25, 2024

The staff was courteous and efficient. Service on my car was performed quickly and without problems. More

by Soul Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard
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Oct 28, 2024 -

Coastal Kia responded

It was thoughtful of you to go online and rate your recent service experience. Thank you! We appreciate the high marks and gracious comments. Please do not hesitate to reach out if you need us.

October 23, 2024

Service was great but $198 is alot for an oil change and balance I will s5art changing my own oil More

by russ.rucks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Coastal Kia responded

Thank you for the five star review and high marks for our Service Consultant Gary Nelson. Our Service Director, John Wigger, would like to discuss your concerns with the charges on the work performed. You can reach Mr. Wigger at 910-408-0100. We look forward to your call. Thank you

October 22, 2024

no comment no comment no comment no comment no comment no comment no comment no comment More

by TROTTERTERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Coastal Kia responded

Thank you for the review and high marks for our Service Consultant Sam Weisman. We apologize that DealerRater wants a minimum word count on their reviews. Thank you for choosing Coastal Kia.

October 21, 2024

Very helpful and understanding, listening to what I had to say. Took all my worry’s into hand and let me know everything was good! More

by TNTAYLOR4301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquita Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Coastal Kia responded

Fantastic! Thank you for the five star service review and thoughtful comments. We love the feedback including, "very helpful and understanding, listening to what I had to say." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.

October 20, 2024

Service team is always easy, polite and professional, no matter who assists me. This visit Bob Tomlinson provided excellent service. More

by RANGRMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Coastal Kia responded

Thank you for your loyalty. We sincerely appreciate the five star service review and gracious comments. It was thoughtful of you to mention our Service Consultant Bob Tomlin by name. Please do not hesitate to reach out if you need us. Thank you for choosing Coastal Kia!

October 20, 2024

Great customer service. My consultant Sam Weisman is the best, always very helpful and friendly. More

by SHER34A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Coastal Kia responded

Thank you! We could not agree more... "Sam Weisman is the best." He is a true ambassador for our customer service culture. We appreciate the five star review and gracious comments. It was thoughtful of you to recognize Sam's efforts. Thanks again!

October 20, 2024

people a great had service and a few snacks service was done in about 1 hour nomproblems More

by DELNASCAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Coastal Kia responded

Great news! Thank you for the five star review and high marks for our Service Consultant Sam Weisman. We are thrilled to hear you were able to take advantage of our Customer Lounge Experience. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.

October 20, 2024

Very helpful and kind. Did all they could for my forte while I was visiting from out of state. More

by marymathews86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Coastal Kia responded

Thank you! We appreciate the five star service review. We are thrilled to hear our service team took great care of you and your Kia Forte during your recent visit to the area. We love the feedback including, "very helpful and kind." Thank you for choosing Coastal Kia for your automotive service needs.

October 19, 2024

I have owned four Kia cars and have never had bad service at the Kia dealership. They are always friendly, helpful, and go out of their way to take care of their customers. More

by DMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Coastal Kia responded

Thank you for the five star service review and gracious comments. It was thoughtful of you to go online and rate your recent service experience. Thank you for your loyalty and trust. We are here if you need us.

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