Coastal Kia - Service Center

I had an overall great experience from fast/easy checkin to diagnosis and cost communication and to checkout. Both the initial appointment and the returning a couple of days later when the parts arrived wer to diagnosis and cost communication and to checkout. Both the initial appointment and the returning a couple of days later when the parts arrived were fast easy and a pleasure to deal with all members of the services staff. More

Excellent! ! They do a phenomenal job with service, professionalism, and doing what they say they will do. ! They do a phenomenal job with service, professionalism, and doing what they say they will do. More

From friendly Howard at drop off of my 2017 Kia Niro to detail-oriented Sam at checkin and checkout, my experience was worry free. Routine maintenance was performed without a hitch. Of course I’ll be back. detail-oriented Sam at checkin and checkout, my experience was worry free. Routine maintenance was performed without a hitch. Of course I’ll be back. More

Overall great experience! I was greeted on time, and the work was completed in a timely manner while I waited ..Which was a very nice area with great set up for working on my I was greeted on time, and the work was completed in a timely manner while I waited ..Which was a very nice area with great set up for working on my laptop. There was bottled water and snacks too. The work was completed a few minutes before the estimated time . Y car was washed and I was ready to go. More

Service personnel were very professional and shuttle service was great! Dealership mark ups on cars seemed excessive. service was great! Dealership mark ups on cars seemed excessive. More

Bob Tomlin was my service guy this past Thursday. I have known him over 14 years. I went from one Kia Rio (14 years), to my second one that I bought last October because of a car accident. To be h I have known him over 14 years. I went from one Kia Rio (14 years), to my second one that I bought last October because of a car accident. To be honest, if I didn't have the accident, I would still be driving the first Kia. I never had transmission or engine problems, just the normal wear and tear with over 150,000 miles. Bob has never lied to me about work needed and many times after a tire rotation and oil change, I was told that every thing was fine, nothing else needed. I drove a Saturn for years and every time I took it in for anything, there was always, always a huge expensive repair. It is a blessing to be able to call Bob Tomlin, tell him my concerns, if I have any, bring my car in to the dealership and know I will not be cheated just because I am a woman, but will always be treated with dignity and respect. All women who want reliability and honesty when it comes to buying or maintain their car, go to Coastal Kia, they are trustworthy. More

was treated with courtesy and respect by Sam. The car was repaired on time and no charge. Sam is the best. The car was repaired on time and no charge. Sam is the best. More

Excellent Service. was kept informed of progress during the servicing process. offered to give me a ride home. was kept informed of progress during the servicing process. offered to give me a ride home. More

Very professional and kind personnel. Everything was explained very clearly and everyone was very helpful. Thank you! Everything was explained very clearly and everyone was very helpful. Thank you! More

Thank you for the phenomenal customer service you guys have provided! I’m thankful to have a great dealer / customer relationship with you all. have provided! I’m thankful to have a great dealer / customer relationship with you all. More