Coastal Kia - Service Center

The service I received was spectacular and in not kidding! Sam my service advisor was and is the reason I drive from Hope Mills to Wilmington to get my car serviced the employees and atmosphere at th kidding! Sam my service advisor was and is the reason I drive from Hope Mills to Wilmington to get my car serviced the employees and atmosphere at this dealership is superb! Sam was on top of everything a customer would like and expect from start to finish he kept me informed and updated on the status and progress as I had a service,inspection and a warranty part being completed and it was done efficiently the whole experience was great! Thanks Kia and thanks Sam. More

Service was very efficient, timely and courteous. Those three words should be enough of a review. Those three words should be enough of a review. More

They were extremely fair and honest. I was so impressed that it has convinced me to buy my next car from Coastal Kia. I will likely be buying another car in two years and they have mad I was so impressed that it has convinced me to buy my next car from Coastal Kia. I will likely be buying another car in two years and they have made a believer out of me. More

Sam Weisman has been my "go to guy" for the last 4 years, and is amazing. He listens to my concerns, and always follows up with me to. On another note...the chairs in your waiting area are EXTREMELY uncom and is amazing. He listens to my concerns, and always follows up with me to. On another note...the chairs in your waiting area are EXTREMELY uncomfortable, especially after waiting 2 - 3 hours. There's absolutely NO lumbar support in them, after a 2-3 hour wait, my back was killing me!!! More

The team was excellent as usual (Bob Tomlin). They took care of my issue with my vehicle and had me in a shuttle to get to work. I highly recommend Coastal Kia Service for your Kia Service. They took care of my issue with my vehicle and had me in a shuttle to get to work. I highly recommend Coastal Kia Service for your Kia Service. More

Coastal Kia is a very professional dealership. From customer service to the mechanics. I had an issue with my motor. Starting with Howard to Gary to Bob- these gentleman made sure the job was comp From customer service to the mechanics. I had an issue with my motor. Starting with Howard to Gary to Bob- these gentleman made sure the job was completed and done in a timely fashion. All were kind and professional! Thanks Coastal Kia! More

The place was clean when I got there to check in. Told the man what I wanted done. Went to the waiting area nice and clean. They come out and tell you what's going on with your car. Told the man what I wanted done. Went to the waiting area nice and clean. They come out and tell you what's going on with your car. More

Easy to make an appointment. Quick to check in. Estimated time was longer than expected, so they gave me a ride home! They carefully explained all the work and finished when t Quick to check in. Estimated time was longer than expected, so they gave me a ride home! They carefully explained all the work and finished when they promised. I will use them again! More

The service was great! Coffee was too........................... I would highly recommend the Kia Dealership to my friends, Coffee was too........................... I would highly recommend the Kia Dealership to my friends, More

Experience was nice. My only negative experience is the number of emails I receive to complete a review on my service. My only negative experience is the number of emails I receive to complete a review on my service. More