Coastal Kia - Service Center
Wilmington, NC
3,348 Reviews of Coastal Kia - Service Center
My experience with Kia was. ..The service was Quick and the staff was professional. Great customer service. Thank you ..The service was Quick and the staff was professional. Great customer service. Thank you More
Darren and the others on the team were helpful when I returned after a routine oil change and my wiper fluid wasn’t working. I thought the fluid was empty but they determined a hose in the fender was dis returned after a routine oil change and my wiper fluid wasn’t working. I thought the fluid was empty but they determined a hose in the fender was disconnected. We set up an appointment to fix it. Darren kindly let me know that if debris or critters were the cause of the house coming loose they’d have to charge for the repair and it’s not covered under the warranty. I’m glad to know that. My husband was able to fix it and discovered lea oak leaf debris and evidence of a suspected squirrel having been there. I am grateful they told me the truth and that we were able to fix it ourselves. I’m sorry I jumped to the conclusion that the technician failed to refill the wiper fluid. More
Professional and quick. Brandon Wright took time to test drive and examine vehicle options. Appreciated. Brandon Wright took time to test drive and examine vehicle options. Appreciated. More
The service department was very helpful and pleasant to deal with. They kept me informed of everything that they were doing to my vehicle. deal with. They kept me informed of everything that they were doing to my vehicle. More
They provided Efficient service, clean, food was available to snack on and so was coffee. available to snack on and so was coffee. More
Coastal Kia provided excellent service and waiting area. They are very friendly and took great care of my car. They are very friendly and took great care of my car. More
Another fantastic encounter with Bob and the Coastal Kia service department. I came in for a quick follow up on a recall issue and Bob had me in and out extremely fast. I would definitely recommend Coastal service department. I came in for a quick follow up on a recall issue and Bob had me in and out extremely fast. I would definitely recommend Coastal Kia’s service department to anyone. More
Dealership was excellent with a 4-Hour turnaround time for all the recall work that was done as well as an oil change and check over. Also impressed that the dealership did not try to upsell us on expensi for all the recall work that was done as well as an oil change and check over. Also impressed that the dealership did not try to upsell us on expensive fixes for an oil leak since the car is 11 years old. Will definitely go back again if needed and am really thinking about purchasing a Kia from them due to the great service. More
A kind and caring staff. The service department is the best I have ever dealt with. The service department is the best I have ever dealt with. More
Very Professional, great communication, very good experience. Everything you could hope for from Dealership. Thank You. experience. Everything you could hope for from Dealership. Thank You. More