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Coastal Kia - Service Center

Wilmington, NC

4.8
3,298 Reviews

3,298 Reviews of Coastal Kia - Service Center

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July 01, 2024

Took my Sportage in for a recall. They were very efficient and had me out in no time. Even washed it for me More

by DENIGIRL2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Coastal Kia responded

Great news! Thank you for sharing your recent service experience online. We appreciate the high marks for Sam Weisman and gracious comments. Please do not hesitate to reach out if you need us. Thanks again!

July 01, 2024

The service center employees are always so friendly and helpful. I had a wonderful experience! More

by KKELLY810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2024 -

Coastal Kia responded

Fantastic news! Thank you for the high marks and compliments for our service team. We love the feedback including, "I had a wonderful experience!" Please call us if you need anything. Thanks again!

July 01, 2024

Great dealership work was completed on time and correct. Sam was a very knowledgeable and helpful person. More

by JE28411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2024 -

Coastal Kia responded

Thank you! Our Service Consultant Sam Weisman is a true ambassador for our customer service culture. We appreciate the five star review and compliments for Sam. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

July 01, 2024

Dealerships always clean and tidy. Customer service is always great no complaints in that department. More

by HDF41204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2024 -

Coastal Kia responded

Wonderful news! We are thrilled to hear you enjoyed your recent service visit. Thank you for choosing Coastal Kia for your service needs. We appreciate the high marks and gracious compliments. It was thoughtful of you to rate our Service Consultant Sam Weisman with such high marks. Thanks again!

July 01, 2024

Service was great. I am very pleased with scheduling availability. Everyone is super nice. The only complaint I have is- I have paid for vacuuming three times and two t More

by mradcl2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Coastal Kia responded

Thank you for the five star review and helpful feedback. Please share your concerns during your next visit so we can make things right. We are here to help. We appreciate the five ratings for our Service Consultants Sam Weisman and Darren Gokey. We love the comments including, "service was great...I am very pleased with scheduling availability." Thank you for trusting Coastal Kia with your automotive service needs.

June 30, 2024

Great service and good communication. Timely and effective . I will go back again for service More

by brittanywest10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2024 -

Coastal Kia responded

Thank you for the five star service review and gracious comments. It was thoughtful of you to give our Service Consultant Sam Weisman such high marks. Please do not hesitate to reach out if you need us. Thanks again!

June 30, 2024

Fast, and good price, 2 hrs for a 5,000 mile service, Check-in and check-out was easy and quck. First experience at Costal Kia was great. More

by colin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Kirschner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marquita Best
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Jul 01, 2024 -

Coastal Kia responded

Great news! Thank you for the high marks. We are thrilled to hear your first service visit "was great." We strive to deliver a truly exceptional experience to every client during every visit. Thanks again!

June 30, 2024

We are grateful for the service that was provided on such short notice as we were from out of town. More

by PAULDSCHRIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Kirschner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Coastal Kia responded

You are very welcome! Thank you for the five star review and gracious compliments. We appreciate the five star rating! Please do not hesitate to reach out if you need us. Thanks again!

June 29, 2024

Very professional and friendly. Waiting area is top notch. Way to go Pat & team! Happy 4th! More

by Marinichgermany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Kirschner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Coastal Kia responded

Happy 4th to you too! We appreciate the five star review and compliments for our waiting area. We are thrilled to hear you were able to take advantage of our customer lounge experience. Please do not hesitate to reach out if you need us. Thanks again!

June 29, 2024

They were ready for me when I got there. They did the work on time. Very courteous and professional. More

by tony.reese.ilm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Kirschner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2024 -

Coastal Kia responded

Wonderful news! Thank you for the five star review and high marks for our Service Manager Tony Kirschner. We love the feedback including, "they were ready for me when I got there...they did the work on time." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

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