Coastal Kia - Service Center
Wilmington, NC
3,329 Reviews of Coastal Kia - Service Center
Always quick in and out. Always go over everything with me. Always courtesy. I never mind going to dealership for service. Always go over everything with me. Always courtesy. I never mind going to dealership for service. More
Everything went smooth. Service was very good. Car was cleaned nicely after service. It was a very good experience. Service was very good. Car was cleaned nicely after service. It was a very good experience. More
Efficient service done in a pleasant and professional manner. All employees are friendly and willing to help in any way possible manner. All employees are friendly and willing to help in any way possible More
Service department mgr provided a verbal quote for tow hitch installation, which helped me make the decision to move forward. The charge was as quoted and the technician also discovered that I needed a 4 hitch installation, which helped me make the decision to move forward. The charge was as quoted and the technician also discovered that I needed a 4 wheel alignment, which was taken care of for a reasonable charge. Overall, very happy. More
They greet you as soon as you enter the door and are always friendly and professional. always friendly and professional. More
The work done was great. The person I interacted with at the counter always seemed annoyed. The person I interacted with at the counter always seemed annoyed. More
Great customer service. I’ve had nothing but great experiences with the maintenance department. They are very knowledgeable and friendly even when I ask a lot of questions I’ve had nothing but great experiences with the maintenance department. They are very knowledgeable and friendly even when I ask a lot of questions. More
Sam was a great help and was ready to go as soon as we got there so there was no wasted time. got there so there was no wasted time. More
Called to let them know exact piece of trim needed replaced-instead of asking me to stop by to verify if they needed to order I was to make an appointment….only to make another appointment for actual replaced-instead of asking me to stop by to verify if they needed to order I was to make an appointment….only to make another appointment for actual replacement (installation) 2 appointments, 2 interrupted work days for me when same repair could and should have been done in 1 Waste of my time More
I have my car services performed by my dealer because they know my car and they treat me well. I may pay more for services but it is worth it to me. they know my car and they treat me well. I may pay more for services but it is worth it to me. More