Coastal Kia - Service Center

I was there to get two Recall Notices handled. Your people were excellent...could NOT ask for better service or treatment. The waiting space was comfortable also, and the service was handled by Your people were excellent...could NOT ask for better service or treatment. The waiting space was comfortable also, and the service was handled by shop people in a timely manner. Keep going, you say? Okay...KIA's change to a new brand-identifying emblem was close to the worst branding faux pas I've ever seen. Whenever I see the new emblem on the road I ALWAYS SAY, "There goes another xxxx Kia!." What was the worst automotive faux pas I've ever seen? Chevorlet's Nova (introduced in 1962). Back then, I paid attention to all car models (I'm a 1965 high school graduate). I laughed every time I saw one. Why? In Spanish, "no va" literally and figuratively translates to "No Go!" Nova sold well in America. I wonder how many sold in Mexico, Spain, and South America.... For me, Kia's emblem change equals a bad blunder! I will NOT buy one of these vehicles--new or used--UNLESS my dealer at the time will professionally (body work-wise) exchange the emblem on my new vehicle (at zero cost to me) for the old emblem BEFORE I drive it off of the Dealer's lot.... More

The service department wasted no time getting our Kia Soul into the shop to determine fuel leak. Part was ordered and replaced ahead of estimated time of completion. However there were two noticeable dif Soul into the shop to determine fuel leak. Part was ordered and replaced ahead of estimated time of completion. However there were two noticeable differences with the vehicle upon return. The vehicle was washed, but not the wheels and the instrument panel was not returned to the pre-turn in configuration. More

Work was done in a timely manner and fixed the problems 100%. Car was returned clean. 100%. Car was returned clean. More

PROMPT, COMPLETE, AND PROFESSIONAL SERVICE FROM ARRIVAL TO NOTICE OF COMPLETION TO DELIVERY OF MY WASHED TELLURIDE. TO NOTICE OF COMPLETION TO DELIVERY OF MY WASHED TELLURIDE. More

From day, one walking into the dealership, it was perfect. Everybody had smiles on their face. Everybody was happy there was no negativity in the air. perfect. Everybody had smiles on their face. Everybody was happy there was no negativity in the air. More

Very helpful and knowledgeable! I truly appreciate the great service I get at Coastal Kia. I truly appreciate the great service I get at Coastal Kia. More

Mr Bob in service is the absolute Best… I felt I can trust him!!! That’s always what I’m looking for TRUST and I felt that with him! trust him!!! That’s always what I’m looking for TRUST and I felt that with him! More

Excellent experience! The service was prompt and thorough. The team did a great job and I couldn't be happier. The service was prompt and thorough. The team did a great job and I couldn't be happier. More

Service center employees are professional and friendly. They kept me updated on status. Waiting area was comfortable They kept me updated on status. Waiting area was comfortable More

Excellent service over the years dealing with Coastal Kia. Recently had first service done on my Kia Sportage Prestige. Full service and complimentary for the first service. Rotated tires, minor adjustme Kia. Recently had first service done on my Kia Sportage Prestige. Full service and complimentary for the first service. Rotated tires, minor adjustment to alignment (most probably a factory issue as car driven very little over first 11 months - just made it to 5,000 miles after 11 months). Washed car better than most commercial car washes (at no cost), Facility is modern, clean and sparkling and staff is helpful and friendly. More