Coastal Kia - Service Center

Came in for a recall on a Monday with a confirmed appointment via web site. Arrived 1/2 hour early and was told my appointment was not in the system and the part had not been ordered. My service ad appointment via web site. Arrived 1/2 hour early and was told my appointment was not in the system and the part had not been ordered. My service advisor Sam Weisman told me to come back in on Thursday, no appointment, by 10 am and he would take care of it. I did, and he did. I was told maybe 2 hrs to fix the issue and do an oil change. I was out in 1 hour! Way to go, Sam!! More

The service was fast. free wash was just spraying car down with water from results. Took them a few mins to find my car when done. Cruise control was not working after ser free wash was just spraying car down with water from results. Took them a few mins to find my car when done. Cruise control was not working after service due to disconnect if battery and not informed it would have to reset More

Great service! ! Not only did they squeeze me in when they were booked full for the week, they also found the issue that we were having that another KIA dealer could ! Not only did they squeeze me in when they were booked full for the week, they also found the issue that we were having that another KIA dealer couldn’t find!! More

I am trying to make this car last until combustion engines are illegal. The KIA service dept.is helping me do that . Appreciate their great service. engines are illegal. The KIA service dept.is helping me do that . Appreciate their great service. More

I love this dealership. They are always so nice and helpful. They always go out of their way to make sure you are satisfied. They are always so nice and helpful. They always go out of their way to make sure you are satisfied. More

Darren and the others on the team were helpful when I returned after a routine oil change and my wiper fluid wasn’t working. I thought the fluid was empty but they determined a hose in the fender was dis returned after a routine oil change and my wiper fluid wasn’t working. I thought the fluid was empty but they determined a hose in the fender was disconnected. We set up an appointment to fix it. Darren kindly let me know that if debris or critters were the cause of the house coming loose they’d have to charge for the repair and it’s not covered under the warranty. I’m glad to know that. My husband was able to fix it and discovered lea oak leaf debris and evidence of a suspected squirrel having been there. I am grateful they told me the truth and that we were able to fix it ourselves. I’m sorry I jumped to the conclusion that the technician failed to refill the wiper fluid. More

Jury is still out been there twice waiting each time around 2 and a half hours. Nothing has been fixed apparently a difficult issue to diagnose. Going back for a third time with an other part ordered. M around 2 and a half hours. Nothing has been fixed apparently a difficult issue to diagnose. Going back for a third time with an other part ordered. My biggest disappointment is they do not offer a loaner vehicle (I live 55 minutes away). More

My experience with Kia was. ..The service was Quick and the staff was professional. Great customer service. Thank you ..The service was Quick and the staff was professional. Great customer service. Thank you More

Professional and quick. Brandon Wright took time to test drive and examine vehicle options. Appreciated. Brandon Wright took time to test drive and examine vehicle options. Appreciated. More

Coastal Kia provided excellent service and waiting area. They are very friendly and took great care of my car. They are very friendly and took great care of my car. More