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Coastal Kia - Service Center

Wilmington, NC

4.8
3,232 Reviews

3,232 Reviews of Coastal Kia - Service Center

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July 05, 2024

They make the experience incredibly easy and anxiety free. Very kind, fast and efficient. The shuttle service is perfect. Inside waiting area is an extra added plus, very clean with coffee, beverages an More

by Kevin Sheets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2024 -

Coastal Kia responded

Wow! Thank you! We appreciate the five star review and amazing compliments. We are thrilled to hear you enjoyed our complimentary shuttle service and customer lounge experience. Thank you for choosing Coastal Kia! We are here if you need us.

July 05, 2024

Outstanding service and great customer relations by Sam. Was able to leave the car over night and get it the following day with everything completed More

by HONDO.DAVIDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Coastal Kia responded

Perfect! Thank you for the five star review and high marks for our Service Consultant Sam Weisman. It was thoughtful of you to go online and rate your recent experience. Please do not hesitate to reach out if you need us.

July 05, 2024

The service department was able to fit me in even though there were no openings. They still were able to complete the service in a couple of hours. More

by MICHAELPARISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2024 -

Coastal Kia responded

We appreciate the five star service review and high marks for our Service Consultant Darren Gokey. We are thrilled to hear our service team exceeded your expectations. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.

July 05, 2024

Dependable, very reliable. I have never had such great service as I receive from Coastal Kia. More

by RANDYMILLER112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2024 -

Coastal Kia responded

Wonderful news! Thank you for the five star review and amazing feedback. We love the comments including, "dependable, very reliable." We sincerely appreciate your business and compliments for our team. Thank you for choosing Coastal Kia!

July 04, 2024

Great service and customer service given Love the courtesy shuttle Nice waiting room with great snack options More

by ALIYACONSTANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2024 -

Coastal Kia responded

Thank you! We are thrilled to hear you were able to enjoy our customer lounge experience during your recent service visit. It was thoughtful of you to go online and rate your service experience. We are here if you need us. Thank you for choosing Coastal Kia!

July 04, 2024

Quick professional and helpful. Explained I needed a few things done and didn't have time. I took the car to Jacksonville and hated the experience. So even though it's farther to go More

by malonem1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2024 -

Coastal Kia responded

We appreciate your loyalty and the extra effort you make to travel to see us. Thank you for the five star review and high marks for our Service Consultant Sam Weisman. We love to hear you found our service to be "quick professional and helpful." Thank you for choosing Coastal Kia for your automotive service needs.

July 04, 2024

Excellent top notch best of the best service treated with respect and complete transparency thank you More

by camoroyce123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Kirschner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2024 -

Coastal Kia responded

Great news! Thank you! We sincerely appreciate the five star review and high marks for our service team members. We appreciate your trust and loyalty. Please do not hesitate to reach out if you need us.

July 04, 2024

Very polite and professional. Easy to set up an appointment in a timely manner. Was able to do “add ons” like a state inspection at the last miniute. More

by BILLNROEY
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2024 -

Coastal Kia responded

Great news! Thank you for the five star service review and gracious compliments. We love the feedback including, "very polite and professional." Please do not hesitate to reach out if you need us. Thanks again!

July 02, 2024

This is the best auto dealership I have ever been associated with my entire 24 years in this country. Everyone is friendly and helpful. More

by ggmmbui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2024 -

Coastal Kia responded

Wow! Thank you so much! We appreciate the five star review and amazing testimonial. We love the feedback including, "this is the best auto dealership I have ever been associated with my entire 24 years in this country." We strive to deliver a truly exceptional experience to every client during every visit. Please do not hesitate to reach out if you need us.

July 02, 2024

I am very pleased with the Kia service center. Eeveryone is very friendly and very professional. Darren was a cool guy and he answered my questions. He`s smart and he earned my trust. It was a ve More

by rickjochloey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2024 -

Coastal Kia responded

Thank you Richard! We are happy to hear our Service Consultant Darren Gokey exceeded your expectations and earned your trust. We love the feedback including, "I am very pleased with the Kia service center...everyone is very friendly and very professional." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us. Thanks again!

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