Coastal Kia - Service Center
Wilmington, NC
3,232 Reviews of Coastal Kia - Service Center
I am trying to make this car last until combustion engines are illegal. The KIA service dept.is helping me do that . Appreciate their great service. engines are illegal. The KIA service dept.is helping me do that . Appreciate their great service. More
I love this dealership. They are always so nice and helpful. They always go out of their way to make sure you are satisfied. They are always so nice and helpful. They always go out of their way to make sure you are satisfied. More
Darren and the others on the team were helpful when I returned after a routine oil change and my wiper fluid wasn’t working. I thought the fluid was empty but they determined a hose in the fender was dis returned after a routine oil change and my wiper fluid wasn’t working. I thought the fluid was empty but they determined a hose in the fender was disconnected. We set up an appointment to fix it. Darren kindly let me know that if debris or critters were the cause of the house coming loose they’d have to charge for the repair and it’s not covered under the warranty. I’m glad to know that. My husband was able to fix it and discovered lea oak leaf debris and evidence of a suspected squirrel having been there. I am grateful they told me the truth and that we were able to fix it ourselves. I’m sorry I jumped to the conclusion that the technician failed to refill the wiper fluid. More
Professional and quick. Brandon Wright took time to test drive and examine vehicle options. Appreciated. Brandon Wright took time to test drive and examine vehicle options. Appreciated. More
Jury is still out been there twice waiting each time around 2 and a half hours. Nothing has been fixed apparently a difficult issue to diagnose. Going back for a third time with an other part ordered. M around 2 and a half hours. Nothing has been fixed apparently a difficult issue to diagnose. Going back for a third time with an other part ordered. My biggest disappointment is they do not offer a loaner vehicle (I live 55 minutes away). More
My experience with Kia was. ..The service was Quick and the staff was professional. Great customer service. Thank you ..The service was Quick and the staff was professional. Great customer service. Thank you More
The service department was very helpful and pleasant to deal with. They kept me informed of everything that they were doing to my vehicle. deal with. They kept me informed of everything that they were doing to my vehicle. More
They provided Efficient service, clean, food was available to snack on and so was coffee. available to snack on and so was coffee. More
Another fantastic encounter with Bob and the Coastal Kia service department. I came in for a quick follow up on a recall issue and Bob had me in and out extremely fast. I would definitely recommend Coastal service department. I came in for a quick follow up on a recall issue and Bob had me in and out extremely fast. I would definitely recommend Coastal Kia’s service department to anyone. More
Coastal Kia provided excellent service and waiting area. They are very friendly and took great care of my car. They are very friendly and took great care of my car. More