Coastal Kia - Service Center

Always easy. Polite service reps. Regular updates. The waiting area is fine with fast Wi-Fi, snacks and drinks. Polite service reps. Regular updates. The waiting area is fine with fast Wi-Fi, snacks and drinks. More

was greeted by a very cheerful service man who took my car and showed me where to go inside - where i was helped by my Sam, who took care of me and explained what was happening. a very comfortable experie car and showed me where to go inside - where i was helped by my Sam, who took care of me and explained what was happening. a very comfortable experience More

The staff was friendly. The added work that was needed was explained and the work was completed before the time estimate they gave me. The facility was clean and pleasant to The added work that was needed was explained and the work was completed before the time estimate they gave me. The facility was clean and pleasant to be in while I waited. More

Great services, left with a clean car, the staff is very friendly, love the shuttle service available! friendly, love the shuttle service available! More

I was well treated and kept apprised of tha status of my Kia throughout my wait. Kia throughout my wait. More

The wait was as expected. It was 2 free recall repairs and took approximately 2 hours. Service staff were friendly. However, they broke my car key assembly even after I warn It was 2 free recall repairs and took approximately 2 hours. Service staff were friendly. However, they broke my car key assembly even after I warned them it was jiggly and that they should handle it with care. That is why I did not give 5 stars. It was reassembled but did not work well and fell apart after getting home. The floor mgr. "GQ" was exceptionally affable! Just got a good vibe. Nice fellow. The sales guy, "Steve", pushed a little more than was welcome and wanted to go head to head with my husband on numbers, rates, engine knowledge, a bit too much. He's called twice since and I've said we are just not ready to buy yet. We were looking at a Kia Soul 2024. I currently have a 2011 that I am very happy with. More

The staff was friendly. The added work that was needed was explained and the work was completed before the time estimate they gave me. The facility was clean and pleasant The added work that was needed was explained and the work was completed before the time estimate they gave me. The facility was clean and pleasant to be in while I waited. More

Coastal Kia treats everyone with the utmost respect and kindness. They strive to deliver the best possible service whether your bringing your car in for service, or looking to purchase your next new Kia. kindness. They strive to deliver the best possible service whether your bringing your car in for service, or looking to purchase your next new Kia. More

Great service, very professional and kind. I’ve been servicing my cars here for a few years now, always a great experience, and taking the best care for my cars. I’ve been servicing my cars here for a few years now, always a great experience, and taking the best care for my cars. More

Always get great service when I bring my car in. Staff is excellent at explaining what I need done now, how long it will take and what is coming up in the future. The waiting area is clean, bright a Staff is excellent at explaining what I need done now, how long it will take and what is coming up in the future. The waiting area is clean, bright and there is always the offer for snacks and beverages. I only wish they would not adjust my seat but that doesn't diminish the 5-star rating I have given them. More