Coastal Kia - Service Center
Wilmington, NC
3,232 Reviews of Coastal Kia - Service Center
Do not buy a Kia. I had a Kia Optima with 60,000 miles and it started burning 2 quarts of oil every thousand miles. Kia refused to replace the motor even though I have I had a Kia Optima with 60,000 miles and it started burning 2 quarts of oil every thousand miles. Kia refused to replace the motor even though I have a life time warranty. Also coastal Kia unplugged my headlights and told me that I needed replacements. I took my car to auto zone to buy the new headlights and they told me that they had been unplugged. Then I had my vehicle inspected and they checked my cabin filter. They tried to charge me $75 because they said the cover to my cabin filter was missing. A week later I was in the passenger seat on my car cleaning and found the cover shoved under the seat. As a 23 year old young woman all they did was lie to me and rip me off. I will never buy another Kia and I will tell everyone I know about my experience. More
Everyone was very helpful and made sure we were aware of everything getting completed on the car. everything getting completed on the car. More
Friendly, and dependable and work is usually done good and satisfactable. I Enjoy the atmosphere and the snacks and coffee. I Always look forward to getting my work done on my appointments. and satisfactable. I Enjoy the atmosphere and the snacks and coffee. I Always look forward to getting my work done on my appointments. More
Best service department I’ve ever seen. Very professional and knowledgeable. Organized, efficient and competent Very professional and knowledgeable. Organized, efficient and competent More
Professional, friendly, and courteous service. They take the hassle out of getting my car serviced. They take the hassle out of getting my car serviced. More
Very good service. They offered donuts to you in the service wait center. The other condiments were also great. Service came out and explained everything to me. All g They offered donuts to you in the service wait center. The other condiments were also great. Service came out and explained everything to me. All good Very pleased. 👍 More
The customer service team is very friendly and helpful was the first time that my oil changed here and I have a very good experience was the first time that my oil changed here and I have a very good experience More
Great service department. Prompt, courteous service. Great coffee and snacks . Easy to schedule service. Clean waiting area. Prompt, courteous service. Great coffee and snacks . Easy to schedule service. Clean waiting area. More
Prompt, attentive and comfortable waiting area. Explained the necessary updates so that I could understand them! Explained the necessary updates so that I could understand them! More