Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Coastal Kia - Service Center
Wilmington, NC
3,383 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,383 Reviews of Coastal Kia - Service Center
Sort by
February 13, 2020
Service When I took my vehicle in to Coastal Kia for maintenance, I received excellent service. They were very professional, detailed and did a thorough job w When I took my vehicle in to Coastal Kia for maintenance, I received excellent service. They were very professional, detailed and did a thorough job while keeping me informed throughout the process. More
by JFORTE10
Verified CustomerEmployees Worked With
February 12, 2020
My oil change was performed in the time frame that was given to me! Snacks and drinks were available. Area was clean. I would come back. given to me! Snacks and drinks were available. Area was clean. I would come back. More
by HANNAHBURKE4
February 07, 2020
Very helpful and time efficient. Always willing to help figure out your car problems as help explain what’s wrong and how they’re going to fix it figure out your car problems as help explain what’s wrong and how they’re going to fix it More
by caitlynagee230
Employees Worked With
February 04, 2020
Very professional and courteous. The waiting area was clean and well stocked, customer service reps were very attentive and kept us informed on the progress of our service. clean and well stocked, customer service reps were very attentive and kept us informed on the progress of our service. More
by calder56
January 28, 2020
As usual Customer Service in the Service Department was excellent! Snacks, water and WIFI are offered in the Service Department as well! I appreciate the courtesy car wash too! excellent! Snacks, water and WIFI are offered in the Service Department as well! I appreciate the courtesy car wash too! More
by sherrywhouse
Employees Worked With
Bob Tomlin
January 27, 2020
Great First-Time Experience I just moved here from VA and tried out your dealership's service department. You folks were FANTASTIC! Great service and customer orientation. T I just moved here from VA and tried out your dealership's service department. You folks were FANTASTIC! Great service and customer orientation. Thanks so much. More
by kathchristva
Employees Worked With
Sam Weisman
January 27, 2020
The service deptmartment the best. Sam makes your visit a great experience. He is an asset to the dealership. Sam always greets you with the best attitude. He has great customer service. Sam always exceeds m great experience. He is an asset to the dealership. Sam always greets you with the best attitude. He has great customer service. Sam always exceeds my expectations. More
by DOUGFLYNNJR
Employees Worked With
Sam
January 27, 2020
Service I regularly bring my Kia Niro here for service and have always had great customer service at Coastal Kia. Would recommend Coastal Kia for others. I regularly bring my Kia Niro here for service and have always had great customer service at Coastal Kia. Would recommend Coastal Kia for others. More
by bradley
Employees Worked With
January 26, 2020
The service was awesome! Samuel was very helpful and Knowledgeable. I was fully expecting to pay for my oil change I think it was so cool how the first one was free. Knowledgeable. I was fully expecting to pay for my oil change I think it was so cool how the first one was free. More
by GEMINI071906
Employees Worked With
Samuel Wiseman
January 26, 2020
Great service as always Always a good experience. Can't say enough good things about dealing with these guys. All we own is Kias, and we always bring them here. Always a good experience. Can't say enough good things about dealing with these guys. All we own is Kias, and we always bring them here. More
by MASCOMPRO
Employees Worked With
