Coastal Kia - Service Center
Wilmington, NC
3,383 Reviews of Coastal Kia - Service Center
The ease of getting an appointment The ease of getting an appointment. They had to order a part for the recall. When it finally came in, I was able to get an appointment the same The ease of getting an appointment. They had to order a part for the recall. When it finally came in, I was able to get an appointment the same day. Also, they had a female spraying and wiping down all surfaces. She even sprayed and wiped a bench that I wanted to sit on that was outside. More
Oil Change As usual, I come here for my maintenance. Same always take care of me. I had some things needing to be taken care of, but I chose not to do so at this As usual, I come here for my maintenance. Same always take care of me. I had some things needing to be taken care of, but I chose not to do so at this time. They do not push you into doing anything you don't want to do, which I love. More
Bob is great to deal with Always have a positive experience with Kia service and Bob. He is always courteous, pleasant and helpful. My wait time wa a little longer than expec Always have a positive experience with Kia service and Bob. He is always courteous, pleasant and helpful. My wait time wa a little longer than expected this isit but probably due to lunch breaks. More
A very pleasant experience Howard Ramsey is terrific. Easy to work with and keeps you informed. All of the work performed was top notch and the attention to detail very satisf Howard Ramsey is terrific. Easy to work with and keeps you informed. All of the work performed was top notch and the attention to detail very satisfying. More
Service The appointment was made by the dealers for 700 am when the services department didn't open until 8, which I didn't know before. I stood outside for a The appointment was made by the dealers for 700 am when the services department didn't open until 8, which I didn't know before. I stood outside for about 15 minutes before someone came and let me in. Other than waiting outside for them to open and explaining that I did not make the appointment it was made during the last visit I had, the service was quick and everyone was nice. More
Routine service Went for routine service, oil change, filters, tire rotation had a coupon all that for $39.95. Bob Tomlin advised us about another filter that needed Went for routine service, oil change, filters, tire rotation had a coupon all that for $39.95. Bob Tomlin advised us about another filter that needed changing. So glad to get that done! We will definately be back for any future service/work. More
I was greeted as soon as I came in. I came in early and they tended to me earlier than the original appointment. I feel like they were thorough. they tended to me earlier than the original appointment. I feel like they were thorough. More
Coastal Kia worked with me to schedule. They washed the car for me without my asking. They were very friendly and accommodating to my schedule. They called to make sure I was happy with the service. Great car for me without my asking. They were very friendly and accommodating to my schedule. They called to make sure I was happy with the service. Great job! More
Very Good Bob called and said I had a recall on my Kia, made the appt. took in talked with Bob and he took care of the problem. Was finished in about 1 1/2 hr. Bob called and said I had a recall on my Kia, made the appt. took in talked with Bob and he took care of the problem. Was finished in about 1 1/2 hr. Everyone very pleasant would recommend for anyone to go to Coastal Kia. More
My experience was good. Bob was very helpful, kept me informed as to what was happening with my vehicle. I will certainly go back. I would recommend Kia Service. Bob was very helpful, kept me informed as to what was happening with my vehicle. I will certainly go back. I would recommend Kia Service. More