Back

Coastal Kia - Service Center

Wilmington, NC

4.8
3,383 Reviews

3,383 Reviews of Coastal Kia - Service Center

Sort by
April 21, 2020

They did the necessary service quickly. As always very friendly staff. I have always gone to them for servicing. Never been disappointed. Chairs set up outside for corona virus guidelines More

by Hummer
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
Apr 21, 2020 -

Coastal Kia responded

Great! Thank you for the review and wonderful feedback. It was thoughtful of you to go online and share your comments. We strive to deliver a five star review to every client during every visit. We sincerely appreciate the loyalty kind words. Thank you for choosing Coastal Kia!

April 20, 2020

Routine maintenance Great service department. Had to take unexpected trip that would have put me past scheduled maintenance mileage on my Kia Sorento. Called service depa More

by DIETRIAW50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Coastal Kia responded

Thank you for the five star review for our service team at Coastal Kia here in Wilmington! It was thoughtful and gracious of you to mention Sam Weisman in your review. We appreciate it! It is wonderful to hear you had a pleasant experience during your recent wait in our service department. Your awesome review has been shared with Sam and our entire service team. Thank you for choosing Coastal Kia. Please call us if you need anything. Thanks again!

April 20, 2020

Awesome staff / Friendly Qualified Service Service appointment was so easy. We were in and out in just a short time and the Service guys are so friendly! They always follow up with a phone call More

by mimibeach53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Coastal Kia responded

Great! Thank you for the five star service review for our team at Coastal Kia! We love to hear your appointment was "easy"and you "were in and out in just a short time and the service guys were friendly." Wonderful! Thank you for recognizing our follow up process too. Thanks again!

April 18, 2020

Thank you for taking such wonderful care of me. I am a single woman in my 70’s, so all I can do is trust people won’t take advantage of me. You went way above and beyond to make me feel safe and secure. More

by Ginny B.
Recommend Dealer
Yes
Employees Worked With
I cannot remember names, but the entire experience was positive!
Apr 20, 2020 -

Coastal Kia responded

Thank you Ginny for the amazing five star review for our team at Coastal Kia! We are thrilled we exceeded your expectations and were able to earn your trust. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for the gracious comments and warm praises. Please call us if you need anything. We are here to help.

April 11, 2020

Sam was great! He scheduled my car's service appt quickly and kept me informed of the progress. He was friendly and helpful throughout my visit at the service dept. More

by PSMITHNAVA61
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2020 -

Coastal Kia responded

Thank you so much for the five star service review for our team at Coastal Kia! We could not agree more... Sam is great! It was thoughtful of you to mention Sam Weisman in your gracious review. We love the comment, "he was friendly and helpful though out my visit to the service department." Thank you for choosing Coastal Kia. We look forward to seeing you again soon. Please call us if you need anything.

April 11, 2020

Always a pleasure to take my car in for regular service & maintenance....I’ve never taken it anywhere else since I purchased it. Everyone I’ve worked with is very knowledgeable & friendly. More

by KELLYGJOHNSON15
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
Apr 14, 2020 -

Coastal Kia responded

Thank you Kelly for the amazing five star service review for our Coastal Kia service team! We love the fact that our team exceeds your expectations during every visit. Your continued loyalty is important to us. Thank you for that. We love the comment, "everyone I've worked with is very knowledgeable and friendly." We are home of the truly exceptional experience. Thanks again for the wonderful five star review. We are here if you need us.

April 10, 2020

State Inspection Scheduling for the vehicle inspection was easy and completed on time. Sam was pleasant and helpful, as always. I've been going to this dealer for 7+ y More

by Les
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2020 -

Coastal Kia responded

Fantastic review! Thank you so much! We appreciate your loyalty to Coastal Kia over the last several years. We sincerely appreciate the five star service review for our Coastal Kia service team. It was thoughtful of you to go online and share your thoughts. Your wonderful review has been shared with Sam and our entire service staff. Thank you for choosing Coastal Kia!

April 10, 2020

As soon as I got there I was taken care of with no problem. Everyone was so nice and caring. Howard did a amazing job. More

by NHANSLEY
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
Apr 14, 2020 -

Coastal Kia responded

Wonderful! Thank you so much for the amazing five star review. It was thoughtful of you to mention Howard Ramsey by name. Howard is amazing as you mentioned and we are grateful to have him on our team. Your thoughts have been shared with Howard and our entire service staff. Thanks again for the awesome review and gracious comments. Please reach out if you need us for anything.

April 09, 2020

ALWAYS A PLEASURE! I have been having this service center attend to my wife's 2012 Kia Forte for the last 4 years and am very happy with their service. Everyone is frien More

by robdro23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
Apr 14, 2020 -

Coastal Kia responded

Thank you so much for your gracious comments and five star service review for our team at Coastal Kia! Your loyalty means the world to us! It was extremely thoughtful of you to go online and share your testimonial. We love the comment, "everyone is friendly and attentive with my wishes with the car." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! We sincerely appreciate you being such an important part of our Coastal Kia family.

April 09, 2020

first oil change Once again could not be more satisfied with the service crew, especially Howard, they took every precaution and service was completed in a very profes More

by ronne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
Apr 10, 2020 -

Coastal Kia responded

Thank you for the wonderful five star review and high recommendations for our service staff at Coastal Kia! It was thoughtful of you to mention Howard by name. Your awesome review has been shared with Howard and our entire staff. Please call us if you need anything. Thank you for choosing Coastal Kia!

...
242
...