Coastal Kia - Service Center

Service coordinator communicated well at every step of the process. Service was completed according to expectations. the process. Service was completed according to expectations. More

As always it was a good experience. I’ll be back soon for service. My service person Gary is the best. Thank you from a very satisfied customer. I’ll be back soon for service. My service person Gary is the best. Thank you from a very satisfied customer. More

Bob and Gary made the my appointment as smooth as possible. Gary promptly returned my call despite having complications with Kias phone lines. He was honest with the work that needed to be done & tha possible. Gary promptly returned my call despite having complications with Kias phone lines. He was honest with the work that needed to be done & that alone speaks volumes. They also had a great set of guys operating the car concierge service! Will happily use them again. Best dealership experience I’ve had in quite some time. More

All encountered genuinely seek to assist in accomplishing any customer’s objectives while ensuring complete satisfaction. any customer’s objectives while ensuring complete satisfaction. More

My experience at Coastal was pleasant in terms of the ease of scheduling my vehicle's recall, timeliness of the appointment, and friendliness/efficiency of the staff. However, even though I am the one wh ease of scheduling my vehicle's recall, timeliness of the appointment, and friendliness/efficiency of the staff. However, even though I am the one who scheduled the appointment, and the one who brought the car, and the ONLY driver of the car - Coastal Kia continues to address everything to my husband, Patrick Webb. We are BOTH on the loan, and our salesman, Ever, was very aware that this purchase was for me. I would appreciate it if Coastal Kia would take the time and consideration to schedule the appointments under the appropriate name and address emails correctly. When I arrived for my appointment, and they asked my name - I told them Jessica, and they said there was no appointment for that name. They then asked my last name, and when I said Webb, they said, "Patrick?" The appointment never should've been booked under my husband's name, because my husband literally never spoke with anyone about the recall, the appointment, or any other issue. More

Pleasant and fast work for me. Yes, I could get an oil change anywhere but with one exception all my work on this vehicle has been done by a KIA dealership as they have been consi Yes, I could get an oil change anywhere but with one exception all my work on this vehicle has been done by a KIA dealership as they have been consistently well above average in their treatment of customers. And (knock on wood) this vehicle has only needed one repair (alternator) in 110,000 miles of ownership. Nothing else has broken. More

The staff is wonderful and you are always treated with respect! In addition, there are no surprises! If they find an issue with your vehicle, they speak with you and get your permission before proceedin respect! In addition, there are no surprises! If they find an issue with your vehicle, they speak with you and get your permission before proceeding with any work. Refreshing!!! More

Service was very convenient and quick. All associates were professional. Sam was very informative about what was done to my car. All associates were professional. Sam was very informative about what was done to my car. More

I don't need 15 words to express anything I say here. You got the star review so that's all you need. You got the star review so that's all you need. More

Very nice about me rescheduling my appointment the first time. They were ready for me when I arrived and told me about how long it would take and they were finished a little ahead. time. They were ready for me when I arrived and told me about how long it would take and they were finished a little ahead. More