Coastal Kia - Service Center
Wilmington, NC
3,330 Reviews of Coastal Kia - Service Center
Excellence The service department is top notch. They are quick, efficient and affordable. They have a great snack bar and usually wash your car when we aren't in The service department is top notch. They are quick, efficient and affordable. They have a great snack bar and usually wash your car when we aren't in the middle of a pandemic. I won't go anywhere else. More
Service work was quick and customer lounge was comfortable. Thanks to Sam for coordinating the maintenance on my out of service plan Sotrnto. His knowledge really helps me on items that need to be comfortable. Thanks to Sam for coordinating the maintenance on my out of service plan Sotrnto. His knowledge really helps me on items that need to be completed. Good job, this is why I use Coastal vs. a cheaper aftermarket vendor. More
My experience with the dealership was excellent and my service has been exceptional with them. I would highly recommend anyone to them. Thank you for everything! service has been exceptional with them. I would highly recommend anyone to them. Thank you for everything! More
The service dept did a software upgrade before performing I spection, then couldnt do inspection because of the reset. Took my Sorrwnto somewhere else and had them review the services that were recommended. I spection, then couldnt do inspection because of the reset. Took my Sorrwnto somewhere else and had them review the services that were recommended. The service dept recommended $2000 in repairs. Our mechanic said none of it was needed. A complete scam. More
Always trying to help with my car, and are always quick as possible on getting my car back to me when I get it serviced. as possible on getting my car back to me when I get it serviced. More
2012 KIA OPTIMA Overall good experience - All employees were courteous and professional. Car in for service, work completed in a timely manner. Work completed on sug Overall good experience - All employees were courteous and professional. Car in for service, work completed in a timely manner. Work completed on suggested date. Callout thanks to Howard! More
Emergency Engine Replacement Sam, Howard, & John were GREAT in assisting us with the engine replacement, answered questions and assured us our car would be well taken care of. Sam, Howard, & John were GREAT in assisting us with the engine replacement, answered questions and assured us our car would be well taken care of. More
The ease of getting an appointment The ease of getting an appointment. They had to order a part for the recall. When it finally came in, I was able to get an appointment the same The ease of getting an appointment. They had to order a part for the recall. When it finally came in, I was able to get an appointment the same day. Also, they had a female spraying and wiping down all surfaces. She even sprayed and wiped a bench that I wanted to sit on that was outside. More
Oil Change As usual, I come here for my maintenance. Same always take care of me. I had some things needing to be taken care of, but I chose not to do so at this As usual, I come here for my maintenance. Same always take care of me. I had some things needing to be taken care of, but I chose not to do so at this time. They do not push you into doing anything you don't want to do, which I love. More
A very pleasant experience Howard Ramsey is terrific. Easy to work with and keeps you informed. All of the work performed was top notch and the attention to detail very satisf Howard Ramsey is terrific. Easy to work with and keeps you informed. All of the work performed was top notch and the attention to detail very satisfying. More