Coastal Kia - Service Center
Wilmington, NC
3,384 Reviews of Coastal Kia - Service Center
ANOTHER GREAT VISIT There is little to say. Make the appointment and bring it in. All done with a professional approach and friendliness. We are big fans forever. There is little to say. Make the appointment and bring it in. All done with a professional approach and friendliness. We are big fans forever. More
Service that Never Leaves You Guessing Sam Weisman set my appointment by phone. On the day of the appointment, he was waiting for me to pull in. Had his mask on and practiced social distanc Sam Weisman set my appointment by phone. On the day of the appointment, he was waiting for me to pull in. Had his mask on and practiced social distancing. Was prompt in getting my Sorento in the shop for service. Sam came to me in the waiting area and made two recommendations based on what the mechanic found and the mileage. After a detailed explanation including the price and time it would take I agreed to his recommendations, Job was completed and priced as explained. More
This was my first experience with the service center at Coastal Kia. Everyone was so nice, helpful, and kind. They maintained social distancing and wore masks. Thank you Coastal Kia! Coastal Kia. Everyone was so nice, helpful, and kind. They maintained social distancing and wore masks. Thank you Coastal Kia! More
Great service As always, everything was well-done, efficient and timely. The staff goes out of the way to do whatever they can for each customer. I feel confident As always, everything was well-done, efficient and timely. The staff goes out of the way to do whatever they can for each customer. I feel confident that anything that my car is being serviced for will be taken care of fully. More
The service department was exceptional. They took car of my Sorento in a timely manner and called with what they found and gave me a price to fix it. They didn’t deviate from that price and fixed the car in my Sorento in a timely manner and called with what they found and gave me a price to fix it. They didn’t deviate from that price and fixed the car in the time frame they gave me. The employees were very polite, efficient and friendly. I would recommend Coastal Kia 100% More
Windshield wipers Called ahead of time and was assured it wouldn't take long for installing front and back wipers. It didn't take long at all. Called ahead of time and was assured it wouldn't take long for installing front and back wipers. It didn't take long at all. More
Always great service. Clean waiting room with snacks water and coffee. There is also a vending machine in the sales area. All my questions are always answered and explained before I leave. Great group water and coffee. There is also a vending machine in the sales area. All my questions are always answered and explained before I leave. Great group of people. More
Bob was amazing. He kept me informed every step of the way. Howard got me into my rental quick. Sam was sweet, he let me know when their was a problem and went above on a Saturday to call my warranty comp way. Howard got me into my rental quick. Sam was sweet, he let me know when their was a problem and went above on a Saturday to call my warranty company to get my car fixed quickly. More
They replaced all 4 brakes and repaired the AC which was running weakly. The repairs were performed in a timely matter. I'm pleased with everything. running weakly. The repairs were performed in a timely matter. I'm pleased with everything. More