Coastal Kia - Service Center
Wilmington, NC
3,330 Reviews of Coastal Kia - Service Center
Great customer service from Sam Weisman at KIA service dept. Full service on my Sorento. And purchased new tires. Great deal on buy 3 get one free. dept. Full service on my Sorento. And purchased new tires. Great deal on buy 3 get one free. More
Friendly helpful start your car on time .finish on time your car is clean and at the door. I have two cars from this dealership and it’s been the same for eight years now. your car is clean and at the door. I have two cars from this dealership and it’s been the same for eight years now. More
Tires Had scheduled tires to be replaced on my 2015 Optima a few days before my appointment had a flat. I contacted Coastal Kia Service and they were more Had scheduled tires to be replaced on my 2015 Optima a few days before my appointment had a flat. I contacted Coastal Kia Service and they were more than accommodating. They replaced the tire with one of the new ones and advised I could pay for it when I had the others done in a few days, I returned for my scheduled appointment service was prompt and completed well of allocated time. Entire staff was professional and courteous. Bob Tomlin and Howard Ramsey could not have been more helpful. If you need your car serviced I highly recommend Coastal Kia More
Took my car in for a oil and tire rotation sam assisted me all the service guys are awesome just want to thank each and everyone of them me all the service guys are awesome just want to thank each and everyone of them More
Sam weisman is awesome ! Not to mention so handsome! His so polite and really cares about what you need. He explains things and is so kind. so polite and really cares about what you need. He explains things and is so kind. More
My "new to me" 2013 Sorento broke down and needed a new engine. It was a Saturday afternoon and AAA towed it to the service department. Monday I got a call about what needed to happen. I was given a rental engine. It was a Saturday afternoon and AAA towed it to the service department. Monday I got a call about what needed to happen. I was given a rental car and was told it would be ready the following week. By Wednesday the same week, my car was done. A few things got repaired/replaced and mostly under warranty. The process was quick and fairly painless. When it came time to return the rental car I was told I could leave it at the dealership. Even easier! Both KIA and Hertz were amazing in the situation. Thank you! More
Sam helped me out and was very responsive and the service was up to my expectations. I will use Coastal kia services again in the future. was up to my expectations. I will use Coastal kia services again in the future. More
They did the necessary service quickly. As always very friendly staff. I have always gone to them for servicing. Never been disappointed. Chairs set up outside for corona virus guidelines friendly staff. I have always gone to them for servicing. Never been disappointed. Chairs set up outside for corona virus guidelines More
Routine maintenance Great service department. Had to take unexpected trip that would have put me past scheduled maintenance mileage on my Kia Sorento. Called service depa Great service department. Had to take unexpected trip that would have put me past scheduled maintenance mileage on my Kia Sorento. Called service department and Sam was able to work me in the same day. Lounge area comfortable and snacks, water and coffee available. Good experience. More
Awesome staff / Friendly Qualified Service Service appointment was so easy. We were in and out in just a short time and the Service guys are so friendly! They always follow up with a phone call Service appointment was so easy. We were in and out in just a short time and the Service guys are so friendly! They always follow up with a phone call to make sure is working great! More