Coastal Kia - Service Center

Excellent service, took a little longer to get what I needed done, wasn’t aware there was a recall on my vehicle but it was taken care of. I will always have my vehicle serviced at a dealership for all o needed done, wasn’t aware there was a recall on my vehicle but it was taken care of. I will always have my vehicle serviced at a dealership for all of my car needs. More

Always professional and courtious Consistently the best dealer service by far. Been going there for 5 years, been treated like family and am amazed at the prompt and professional servi Consistently the best dealer service by far. Been going there for 5 years, been treated like family and am amazed at the prompt and professional service. More

Great customer service!! Always listens to what I need done & great for explaining what needs to be done. Love my SOUL! Car always gets cleaned as well. done & great for explaining what needs to be done. Love my SOUL! Car always gets cleaned as well. More

AAlways GREAT care and service!!! I always know that I will get GREAT customer service at Costal Kia. Whether its routine maintenance or a problem I feel totally comfortable with Cost I always know that I will get GREAT customer service at Costal Kia. Whether its routine maintenance or a problem I feel totally comfortable with Costal Kia. Thank you, Service Department! More

Always courteous from answering the phone, making appointment for car service, shuttle service availability,communication during servicing of car if there is a problem. Bob Tomlin is 5 stars plus 👍 appointment for car service, shuttle service availability,communication during servicing of car if there is a problem. Bob Tomlin is 5 stars plus 👍 More

Fantastic experience. Blows all other dealers I have experienced out of the water. I have had unresolved issues with my Kia since I purchased it. Then I went to coastal Kia and they resolved the iss experienced out of the water. I have had unresolved issues with my Kia since I purchased it. Then I went to coastal Kia and they resolved the issues, giving me a loaner vehicle whilst they did. I really can’t fault them; very professional, they exceeded all my expectations. I only wish I had gone there first. More

Great people, courteous and professional, while no unnecessary sell-ups on service. Always honest and considerate. A great place to do business! Thanks for your customer care! unnecessary sell-ups on service. Always honest and considerate. A great place to do business! Thanks for your customer care! More

Coastal Kia is best Car lot l ever visit so happy to be apart of the Coastal Kia Family look forward doing business again in December apart of the Coastal Kia Family look forward doing business again in December More

Granddaughter’s Car Since I do not live in Wilmington I always call Coastal Kia to set up appointment with them for my Granddaughter’s car. They are so nice each time I c Since I do not live in Wilmington I always call Coastal Kia to set up appointment with them for my Granddaughter’s car. They are so nice each time I call to make appointments and in one occasion I had to call because of flat tire and they took her in immediately. They allow me to make appointments and to pay over the phone. Coastal Service Dept is very friendly, professional and efficient and as a customer I appreciate how they all are so friendly and handle our car maintenance in a timely manner. More

Love my Kia. I'm always treated with courtesy at this dealership. The waiting area is comfortable, with a TV and multiple seatting arrangements. Water and snacks are also available. dealership. The waiting area is comfortable, with a TV and multiple seatting arrangements. Water and snacks are also available. More