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Coastal Kia - Service Center

Wilmington, NC

4.8
3,330 Reviews

3,330 Reviews of Coastal Kia - Service Center

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June 03, 2020

Visit was great- addressed my concern with my door handle and it was quick. Howard was pleasant to work with as well. Thank you very much. More

by JMCA2008
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
Jun 04, 2020 -

Coastal Kia responded

Isn't Howard just amazing? Thank you for the five star service review. It was thoughtful of you to go online and mention Howard by name. Your five star review and gracious comments have been shared with Howard and our entire service team. We realize there are dozens of local service centers to choose from. Thank you for choosing Coastal Kia! Please call us if you need anything. We are here to help.

June 03, 2020

Had issue with a part service instaled in march.called ops manager she took care of the issue thanks so much.coastal kias top notch More

by MROVERMAN630
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
Jun 04, 2020 -

Coastal Kia responded

Thank you! We apologize you had an issue and were happy to quickly address your concern. It is always nice to hear your concern was addressed quickly and we exceeded your expectations. Thank you for the review and great feedback. Please call us if you need anything. We are here to help!

June 02, 2020

Great customer service always! Service is always delivered as expected. Everyone is nice and helpful. Work performed on my car is always to my satisfaction! More

by Satisfied customer
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
Jun 02, 2020 -

Coastal Kia responded

Fantastic! Thank you for the five star review for our service team at Coastal Kia! We love the comments, "service is always delivered as expected... everyone is nice and helpful." Our goal is to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia as your dealership. Please call our service department if you need anything. We are here to help.

June 02, 2020

KIA is an awesome place to get a car and the guys who work in service they do a good job don’t take all day to get the job done More

by WILLIEVAUGHT
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
Jun 03, 2020 -

Coastal Kia responded

Fantastic Review! Thank you! We sincerely appreciate the kudos for both our sales and service departments at Coastal Kia! It was thoughtful of you to go online and rate your experience. Thank you for being an important part of our Coastal Kia family! We sincerely appreciate your business and want to thank you for shopping and servicing with a local small business. Please call us if you need anything. We are here to help.

May 29, 2020

Premier service auto was taken upon arrival service was completed in 45 minutes the auto was cleaned inside and out and I was on my way. they have an outside waiting More

by CHARLESBURNETT9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
May 29, 2020 -

Coastal Kia responded

Thank you for the five star service review and for recognizing our efforts to provide a comfortable safe environment for our clients and our staff. We are thrilled to hear you were able to enjoy our Customer Service Inside/Outside Experience as well as our Courtesy Car Wash Service. We strive to exceed your expectations during every visit. Thank you for servicing with a local small business. We are here if you need anything. Thanks again from our entire staff at Coastal Kia!

May 29, 2020

Howard was so nice courteous and helpful during my service visit. He kept checking on me and updating me. Very personable man and is an asset to KIA More

by SUZIEQUE2525
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
Jun 01, 2020 -

Coastal Kia responded

Howard is amazing and it was very thoughtful of you to recognize him by name. Thank you for the five star service review. We could not agree more. Howard Ramsey is an asset to Coastal Kia and we are thankful for him everyday. Your gracious comments have been shared with Howard and our entire staff. Please call us if you need anything. We are here to help.

May 28, 2020

All of the staff was great to work with. Howard was excellent to work with and took wonderful care of my vehicle and me. The service was completed very well and in a timely manner. I would definitely More

by JCG
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
May 29, 2020 -

Coastal Kia responded

Thank you for the five star service review and kudos for Howard Ramsey. Howard is amazing, his clients love him and we are lucky to have him on our team. We appreciate the gracious comments and high recommendations. Thank you for choosing Coastal Kia!

May 28, 2020

Would make the drive again for future services. Great team I had purchased my Kia in CA, and driven across to NC. I had a choice between going to a dealership in Myrtle Beach (closer to me) , and the Wilmingt More

by SOCAL.RENEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
May 29, 2020 -

Coastal Kia responded

Wonderful! Thank you so much for the five star service review and kudos for Howard Ramsey. We can not thank you enough for the five star review and loyalty. We sincerely appreciate you choosing Coastal Kia as your automotive dealer. Our goal each and every day is to deliver a truly exceptional experience to every client during every visit. You are appreciated! Please call us if you need anything! We are here to help.

May 27, 2020

Excellent group of people, they are always professional, kind and helpful. They make the experience stress free! Thanks so much guys I look forward to my next maintenance visit! More

by S_WILCHER
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
May 27, 2020 -

Coastal Kia responded

We love that you service experience is always, "stress free!" Thank you for the five star service review and warm comments. We sincerely appreciate your business. Thank you for choosing our service department for your automotive needs. Please call us if you need anything, we are here to help.

May 25, 2020

Great experience and excellent customer service! Every time I visit I know I’m in great hands! Would recommend this dealer to my friends and family! More

by KARINAVILLALOBOS0611
Recommend Dealer
Yes
Employees Worked With
Sam
May 26, 2020 -

Coastal Kia responded

Wonderful! Thank you for the warm remarks and amazing five star review for our team at Coastal Kia! We sincerely appreciate the gracious comments and high recommendations. We love all the great comments including, "every time I visit I know I'm in great hands!" Thank you for choosing Coastal Kia! We sincerely appreciate your business and are thrilled you are a part of our family!

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