Coastal Kia - Service Center

Great service Sam in service was very much on top of it and was very helpful he did a great job. I would highly recommend working with Sam. Sam in service was very much on top of it and was very helpful he did a great job. I would highly recommend working with Sam. More

Awesome service The customer service is always awesome. They do a good job of explaining things without making me feel like the girl who knows nothing about cars, eve The customer service is always awesome. They do a good job of explaining things without making me feel like the girl who knows nothing about cars, even though I am! More

Outstanding service Bob, as well as, the rest of your service department deliver a positive customer experience every time. Bob especially is an asset to your company and Bob, as well as, the rest of your service department deliver a positive customer experience every time. Bob especially is an asset to your company and should be your employee of the year. More

Service visit Thanks Sam for great customer service. And I waited and it was done when he said it would be! They provided snacks too. And had the tv on Thanks Sam for great customer service. And I waited and it was done when he said it would be! They provided snacks too. And had the tv on More

Service foot rest Great got done what I was there for done quickly, washed my car as well, for me out the door so I could get back to work doordashing. Great got done what I was there for done quickly, washed my car as well, for me out the door so I could get back to work doordashing. More

Sam in Service Dept. I always ask for Sam in the Service Department because he knows how to treat customers well. A shout out to Bob as well. He gave me a ride, so I cou I always ask for Sam in the Service Department because he knows how to treat customers well. A shout out to Bob as well. He gave me a ride, so I could get some Christmas shopping done instead of waiting in the Service Department. He was extremely polite and friendly. More

Service Checkups. I feel our car is being taken care of during our service checkups. I drive away feeling I will have no trouble's with the car. Everyone is very car I feel our car is being taken care of during our service checkups. I drive away feeling I will have no trouble's with the car. Everyone is very caring and concerned with our car. More

Exceptional Service Once again, as it has been since Mr. Pat Kabala became the owner of the Kia Dealership in Wilmington, NC, the Service Department is outstanding. Th Once again, as it has been since Mr. Pat Kabala became the owner of the Kia Dealership in Wilmington, NC, the Service Department is outstanding. The Service Department personnel are very competent and friendly and take pride in putting Coastal Kia's best foot forward. A big tip of the hat to Sam, a Customer Rep. for being a standout among other fine employees. Thank you all. Franklin A, Morris More

As Expected The service cost exactly what they said it would... there were no hidden costs. They were finished in the time frame they quoted and everyone was very The service cost exactly what they said it would... there were no hidden costs. They were finished in the time frame they quoted and everyone was very professional and friendly. Also, the coffee and snacks were yummy. More

Great Customer Service Everything from the greeting in the driveway to the initial paperwork and a great shuttle ride to work exceeded my expectations! 5 Stars! When my car Everything from the greeting in the driveway to the initial paperwork and a great shuttle ride to work exceeded my expectations! 5 Stars! When my car was ready, the shuttle driver, Bob, had me picked up and dropped off in a jiffy! More