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Coastal Kia - Service Center
Wilmington, NC
3,330 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,330 Reviews of Coastal Kia - Service Center
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June 09, 2020
Great service As always, everything was well-done, efficient and timely. The staff goes out of the way to do whatever they can for each customer. I feel confident As always, everything was well-done, efficient and timely. The staff goes out of the way to do whatever they can for each customer. I feel confident that anything that my car is being serviced for will be taken care of fully. More
by NSZ719
Verified CustomerEmployees Worked With
June 08, 2020
The service department was exceptional. They took car of my Sorento in a timely manner and called with what they found and gave me a price to fix it. They didn’t deviate from that price and fixed the car in my Sorento in a timely manner and called with what they found and gave me a price to fix it. They didn’t deviate from that price and fixed the car in the time frame they gave me. The employees were very polite, efficient and friendly. I would recommend Coastal Kia 100% More
by hbudri63
June 08, 2020
Windshield wipers Called ahead of time and was assured it wouldn't take long for installing front and back wipers. It didn't take long at all. Called ahead of time and was assured it wouldn't take long for installing front and back wipers. It didn't take long at all. More
by LOISLIGHT
Employees Worked With
June 06, 2020
Always great service. Clean waiting room with snacks water and coffee. There is also a vending machine in the sales area. All my questions are always answered and explained before I leave. Great group water and coffee. There is also a vending machine in the sales area. All my questions are always answered and explained before I leave. Great group of people. More
by ANGELA.OCONNOR75
June 06, 2020
Acts 2:42 They are a very friendly group of people. I enjoy the way they have their waiting area sat up. Most of ALL I am very pleased with the service they pro They are a very friendly group of people. I enjoy the way they have their waiting area sat up. Most of ALL I am very pleased with the service they provide, the time it takes to get the job done. More
by SMBOWENNC
June 06, 2020
Great service center Coastal Kia service center is a friendly, courteous and very knowledgeable group to deal with. I love my Kia and have peace of mind knowing this servi Coastal Kia service center is a friendly, courteous and very knowledgeable group to deal with. I love my Kia and have peace of mind knowing this service center and Sam always make sure that my Kia is in great running order. More
by BETSYB
Employees Worked With
June 06, 2020
Bob was amazing. He kept me informed every step of the way. Howard got me into my rental quick. Sam was sweet, he let me know when their was a problem and went above on a Saturday to call my warranty comp way. Howard got me into my rental quick. Sam was sweet, he let me know when their was a problem and went above on a Saturday to call my warranty company to get my car fixed quickly. More
by S201831
June 06, 2020
They replaced all 4 brakes and repaired the AC which was running weakly. The repairs were performed in a timely matter. I'm pleased with everything. running weakly. The repairs were performed in a timely matter. I'm pleased with everything. More
by T_BELL
Employees Worked With
June 05, 2020
NEW TO THE AREA I was made to feel right at home and in good hands during my visit during the Covid crisis. I was having warranty work done and Bob was very helpful w I was made to feel right at home and in good hands during my visit during the Covid crisis. I was having warranty work done and Bob was very helpful with other issues as well. I ended up having brakes done which needed doing and may go back for tires soon. Very professional employees as well as a most comfortable waiting area. Thank you for great phone follow-up as well! Susan Carr More
by SUSAN25624
Employees Worked With
June 04, 2020
My first time in for service on my new Sportage. I found Coastal Kia exactly what they say in their commercials. Professional and very friendly at the same time. Sam the Service Writer made sure the exper Coastal Kia exactly what they say in their commercials. Professional and very friendly at the same time. Sam the Service Writer made sure the experience was timely efficient and a real pleasure. More
by TOMBERGERON1953
