Coastal Kia - Service Center

Quality Product, Quality Service From the beginning of my purchase of my Kia Sorento I have been happy with the Sorento and the quality of care and service received. Employees are ki From the beginning of my purchase of my Kia Sorento I have been happy with the Sorento and the quality of care and service received. Employees are kind and professional. I feel like my purchase was important to them, and that keeping us happy with Kia is at the top of their list. I really like the fact that when I have been waiting for my service, I hear laughter going on....and that tells me that the employees are happy.......and it shows. Customer Service DOES mean something to Coastal Kia, and it shows. Bob Tomlin was knowledgeable and friendly...WIN, WIN!! More

Wonderful Service! Thank you so much for your wonderful service. Everyone was super friendly. I really appreciate all of the information provided by Bob Tomlin and the q Thank you so much for your wonderful service. Everyone was super friendly. I really appreciate all of the information provided by Bob Tomlin and the quick/ easy service. Thank you Kelly for driving us around as well! More

Great service! Great dealership. Friendly personnel, The service performed was excellent. Very nice waiting room with a TV and free beverages and snacks. A very nic Great dealership. Friendly personnel, The service performed was excellent. Very nice waiting room with a TV and free beverages and snacks. A very nice touch! More

Perfection ! Perfection as always. They are kind courteous and fast. Visit was little uncomfortable in the waiting area..some new person they hired just stood ther Perfection as always. They are kind courteous and fast. Visit was little uncomfortable in the waiting area..some new person they hired just stood there guarding the snacks and water .felt like she was guarding it all and made it very uncomfortable. She was very courteous and kind. . More

Always friendly, willing to accomodate and give good advice I have always had excellent service and advice for any Kia product I have purchased there ,( I am a repeat customer!) Bob Tomlin and his service care I have always had excellent service and advice for any Kia product I have purchased there ,( I am a repeat customer!) Bob Tomlin and his service care team have taken great care of me and my vehicles over the years. Top notch!!!! More

New to Wilmington N.C. BOB and Sam were great! I moved to Wilmington 6 months ago from Knoxville TN and I loved my Kia dealership there so I was scared I wouldn’t get the s BOB and Sam were great! I moved to Wilmington 6 months ago from Knoxville TN and I loved my Kia dealership there so I was scared I wouldn’t get the same great service. I did in spades!! More

Friendly, professional, thorough Overall a great experience. From the time I came in until the time I left, Sam was excellent. Informative, friendly and kept me posted on progress of Overall a great experience. From the time I came in until the time I left, Sam was excellent. Informative, friendly and kept me posted on progress of work More

Awesome service! Coastal Kia staff I spoke with were all helpful in setting up my service appt. Everyone at the service Dept were very nice & generous while I waited. Coastal Kia staff I spoke with were all helpful in setting up my service appt. Everyone at the service Dept were very nice & generous while I waited. Coastal Kia has been awesome ever since purchasing my vehicle! I have truly enjoyed working with the great staff! Thank you all! More

Pleasant Experience I was greeted by Howard as I stepped out of my Stinger and the customer service continued for the duration. Everything requested and more done quickly I was greeted by Howard as I stepped out of my Stinger and the customer service continued for the duration. Everything requested and more done quickly - plus car was spotless. No surprises except the lower than expected bill at the end. More

The Customer Service Rep The Customer Services Rep Howard was very professional. He was able to answer all my questions and was very helpful in coming up with a reasonable co The Customer Services Rep Howard was very professional. He was able to answer all my questions and was very helpful in coming up with a reasonable cost to replace the motor. More