Coastal Kia - Service Center

Efficient/friendly Listened to my problem when I was explaining what was going on with the windshield washer reservoir. He then explained what the problem might be and s Listened to my problem when I was explaining what was going on with the windshield washer reservoir. He then explained what the problem might be and stated that they would get right on it. I was pleased he got me in early because I was 20 minutes early for my appointment. More

Fun comfortable visit I was very comfortable at Coastal Kia. Howard advised me as to what needed to be done on my car and it was done in a very reasonable timeline. The cos I was very comfortable at Coastal Kia. Howard advised me as to what needed to be done on my car and it was done in a very reasonable timeline. The cost was better than expected! More

Rock Star!! Sam's customer service was epic! Disgruntled about my seized engine, Sam made sure I was taken care of properly & and got me back on the road as soon Sam's customer service was epic! Disgruntled about my seized engine, Sam made sure I was taken care of properly & and got me back on the road as soon as he could. And no matter what stage of service my car was in, Sam always made sure to keep in contact with me throughout the entire process. More

Sam Weismann is an awesome repersenative. Sam Weisman is an awesome repersenative. Every experience with Sam is always awesome he is very experienced and always take the time to go over your e Sam Weisman is an awesome repersenative. Every experience with Sam is always awesome he is very experienced and always take the time to go over your entire service and explain everything to you. More

Quality service as expected This was a typical visit as I've come to expect. I was greeted with a smile and by name as I walked in the door. Howard confirmed the services I was t This was a typical visit as I've come to expect. I was greeted with a smile and by name as I walked in the door. Howard confirmed the services I was to be receiving and asked if I'd be hanging out or needed shuttle service. Kelly chatted while shuttling me to shopping center. Howard called to check on a couple things and to let me know the status of diagnostics performed to see if I wanted any additional work, I didn't at the time but it was nice that they advised me of the issue so I'm not caught off guard if something arises. Kelly picked me back up after service was completed, took me back to pick up my cleaner, better stopping, well serviced vehicle. As usual, I'll mention price factor (always more than I WANT to pay), but I still take it right back to them if that tells you anything. More

Excellent service Got me in and out very quick! Did not have to wait several weeks for an appointment either. Excellent service would highly recommend for everyone! Got me in and out very quick! Did not have to wait several weeks for an appointment either. Excellent service would highly recommend for everyone! More

Great service Wonderful customer service. They were able to get me in very quickly and had quality service. I brought my car in for an oil change and key programmin Wonderful customer service. They were able to get me in very quickly and had quality service. I brought my car in for an oil change and key programming. They found that my brake fluid and battery were both going bad and informed me without making me feel pressured into getting these things fixed immediately. I did end up fixing them but it was nice to not feel backed into a corner. Their car service was also wonderful and convenient so I did not have to stay and wait for my car to be finished. More

great service! My car problems weren't evident until the morning when I was trying to take it somewhere. I called Kia and they took care of it right away. They wer My car problems weren't evident until the morning when I was trying to take it somewhere. I called Kia and they took care of it right away. They were very friendly and accommodating. More

Fast friendly service as usual First name basis with service staff. Alway accommodating to our short notice scheduling. Would buy another Kia based on the local service department . First name basis with service staff. Alway accommodating to our short notice scheduling. Would buy another Kia based on the local service department . Wilmington NC More

Good service visit to a new dealership Howard and the team were prompt in greeting us and getting our Sorento serviced. Under promised and over delivered. Glad Coastal is in the area, we' Howard and the team were prompt in greeting us and getting our Sorento serviced. Under promised and over delivered. Glad Coastal is in the area, we'll be back! More