Coastal Kia - Service Center
Wilmington, NC
3,232 Reviews of Coastal Kia - Service Center
I requested 3 services be done on my Kia, when I made the appointment, and they did not do all 3. So now I have to go back for another trip. appointment, and they did not do all 3. So now I have to go back for another trip. More
It doesn't ,mattere if Bob Tomlin is a service advisor at Kia or Rolls Royce, the result is the same, total customer satisfaction. at Kia or Rolls Royce, the result is the same, total customer satisfaction. More
My service advisor was professional and the end price was very reasnable. I was all around satisfied. very reasnable. I was all around satisfied. More
Gary Nelson is always friendly, reliable, and professional. He keeps me informed of the progress being made with my servicing, which is usually completed in a very timely manner! professional. He keeps me informed of the progress being made with my servicing, which is usually completed in a very timely manner! More
Service Consultant was awesome! She kept me in the loop on progress being made to the service of my vehicle. She kept me in the loop on progress being made to the service of my vehicle. More
I have gone in 3 times for a cylinder 4 engine misfire. The first time they did nothing and my the second time they only ordered a part. When I asked about options to get my car fixed sooner than later the The first time they did nothing and my the second time they only ordered a part. When I asked about options to get my car fixed sooner than later they told me there were no options. Approximately 2-3 weeks go by and they finally offer to let me rent a car, when they previously said they do not do that. Basically I had been driving my car for 3 weeks with a bad engine and no A/C. This visit was mishandled from start to finish. More
Always very friendly, very efficient, and very helpful. Best dealership I have ever dealt with! Best dealership I have ever dealt with! More
Brought my car in to be serviced everyone was very helpful and friendly especially Bob Tomlin who helped me with serving my car,also the nice courtesy shuttle driver David helpful and friendly especially Bob Tomlin who helped me with serving my car,also the nice courtesy shuttle driver David More
Job well done incredibly fast. Kind a courteous staff, excellent customer service and great care for the customers. Good coffee too. I would ask you stop using styrofoam cups and i Kind a courteous staff, excellent customer service and great care for the customers. Good coffee too. I would ask you stop using styrofoam cups and individuall water bottles and go back to water cooler and paper cups for both water and coffee. It’s better for the environment. More