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Coastal Kia - Service Center

Wilmington, NC

4.8
3,231 Reviews

3,231 Reviews of Coastal Kia - Service Center

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August 27, 2024

Sam made sure he talked through everything with me and updated me in the lounge (which was clean and comfortable) throughout the process which was greatly appreciated! More

by CLARA_GRACE_MILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Coastal Kia responded

Wonderful news! Thank you for the five star service review and compliments for our Service Consultant Sam Weisman. We strive to deliver a truly exceptional experience to every client during every visit. We appreciate the amazing review. Please do not hesitate to reach out if you need us.

August 26, 2024

Great Service department! Friendly staff that kept me updated during my visit. They even offered me a ride home! More

by JPFLACKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Coastal Kia responded

Wonderful news! Thank you for the five star service review and high marks for our team members. We are thrilled to hear they exceeded your expectations. We sincerely appreciate you choosing Coastal Kia for your automotive service needs. We are here if you need us.

August 26, 2024

This dealership and their staff are the best. I drive 1.5hrs and by pass 2 closer kia dealers to come here. Sam is a great advisor and he took the time to review my needed services. John Wigger i More

by DOBBIE1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Coastal Kia responded

Thank you so much! We sincerely appreciate the amazing review and heartfelt testimonial. Thank you for traveling so far to see us. We strive to deliver a truly exceptional experience to every client during every visit. It was thoughtful of you to to mention John Wigger and Sam Weisman by name. Please do not hesitate to reach out if you need us. Thanks again!

August 25, 2024

great service no problem Sam was great as always i always have good service and good people More

by DELNASCAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Coastal Kia responded

Fantastic news! Thank you! We appreciate the five star service review and compliments for Sam Weisman. Thank you for choosing Coastal Kia for your automotive service needs.

August 25, 2024

Bob was excellent in his communication and explanation of what work was being performed on my vehicle More

by ted.stephens701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Coastal Kia responded

Thank you for the five star service review. We appreciate it! It was thoughtful of you to mention Bob Tomlin by name. Please do not hesitate to reach out if you need us. Thanks again!

August 25, 2024

Sam in the service department is friendly and thorough when talking about the service you need. More

by FOUROAKSJOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Coastal Kia responded

Thank you! We appreciate the review and compliments for our Service Consultant Sam Weisman. Please do not hesitate to reach out if you need us. Thank you for choosing Coastal Kia for your automotive service needs.

August 25, 2024

Quality, value, professional and courteous, Sam W. in Service Department keeps my car serviced right! More

by dkb.2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Coastal Kia responded

Thank you! We appreciate the five star service review and compliments for our Service Consultant Sam Weisman . We are here if you need us.

August 25, 2024

Consistently friendly service. They take the time to explain what is needed and why. Sam is open to questions and gets me answers if he does not have the answers at the top of hi More

by SNATALE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Coastal Kia responded

Great news! Thank you for the amazing review and high recommendations. Your loyalty means the world to us. We are thrilled to hear how Sam Weisman and our service team exceeds your expectations. Please do not hesitate the reach out if you need us. Thanks again!

August 25, 2024

From the time I placed my call until the service was done I am very pleased I tell all my friends that Kia is a great car. More

by C.ROBINSON41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Coastal Kia responded

Thank you! We appreciate the thoughtful review and high recommendations. It was kind of you to go online and rate your recent service experience. Thanks again!

August 25, 2024

Clean, comfortable waiting area with complementary drinks and snacks a variety of seating options and plenty of charging stations. More

by bgraham1347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Kirschner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquita Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Coastal Kia responded

Thank you! We appreciate the five star review and compliments for our facility. We are thrilled to hear you enjoyed your recent service visit. It was thoughtful of you to go online and rate your recent experience. Thanks again!

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