Coastal Kia - Service Center
Wilmington, NC
3,328 Reviews of Coastal Kia - Service Center
My "go to" for service. Sam always takes care of me. Prompt and efficient maintenance. Sam always takes care of me. Prompt and efficient maintenance. More
I had a very good experience. Darren was awesome, he was very friendly and helpful. Darren was awesome, he was very friendly and helpful. More
My Granddaughter took her car in for oil Charge and Alignment. Everything was fine except I've paid for some expensive package that was supposed to cover maintenance for years. I returned after the pu Alignment. Everything was fine except I've paid for some expensive package that was supposed to cover maintenance for years. I returned after the purchase of a 2024 4 runner with 2000 miles on it and asked for a clearer explanation of what I bought. Really wanted to sit down with someone who will have the patience, to explain it in detail but another gentleman tried to explain how I have a 74, 000 loan, we traded a Rav 4. I just need this in simpler terms and what it actually covers. The best Employees in your company are Sam & Bob in the Maintenace. facility. Clone them and give them a raise. They know what Customer Service is! More
I waited to long for a set of tires and an alignment around 3 hours. My advisor checked on me regularly to make sure I was alright. around 3 hours. My advisor checked on me regularly to make sure I was alright. More
My wait period this time was too long for a set of tires and an alignment which was around 3 hours. I can say that my advisor was very nice and check on me from time to time to make sure I was alright and an alignment which was around 3 hours. I can say that my advisor was very nice and check on me from time to time to make sure I was alright More
I found both the service and sales department very helpful and knowledgeable about their products. Were willing to listen to my questions and replied promptly. I am very pleased with the dealership. helpful and knowledgeable about their products. Were willing to listen to my questions and replied promptly. I am very pleased with the dealership. More
This dealership is clean, work on the vehicle is timely and the have good communication and the have good communication More
This dealership is clean, work on the vehicle is timely and the have good communication. Kids enjoy the snack bar and truck riding toy. and the have good communication. Kids enjoy the snack bar and truck riding toy. More
Everything was great except the car wash, the car had a weird residue on the windows. It may be something I just got out of. weird residue on the windows. It may be something I just got out of. More
I was kept informed of the work that was being performed and there were no surprises. It was a completely painless process. and there were no surprises. It was a completely painless process. More