Coastal Kia - Service Center
Wilmington, NC
3,381 Reviews of Coastal Kia - Service Center
They have always been there for us and they have always done a great job on the service this is the 5th car that we have bought from them and we will not change now done a great job on the service this is the 5th car that we have bought from them and we will not change now More
Coastal Kia and the staff were fantastic. They were quick to explain exactly what they intended to do and they updated me throughout the process. Overall I was very happy and will surely go back. to explain exactly what they intended to do and they updated me throughout the process. Overall I was very happy and will surely go back. More
I was very impressed with the excellent customer service I received from the service department. These guys were all so friendly and professional. I would definitely recommend them to everyone I know. I received from the service department. These guys were all so friendly and professional. I would definitely recommend them to everyone I know. More
Thank you for everything. Jason and Tyler were amazing, I will tell everyone to come to Coastal Kia, they are all great people, thank you will tell everyone to come to Coastal Kia, they are all great people, thank you More
The service was fantastic, however the only issue I have is w/ the overall Kia policy. I reside in NJ and early in 2021 I received a recall notice from Kia regarding an engine issue. When I brought it in, t is w/ the overall Kia policy. I reside in NJ and early in 2021 I received a recall notice from Kia regarding an engine issue. When I brought it in, they determined I needed a new engine which was installed with no issues. During a trip from NJ to NC, the check engine light came on and considering I was about 500 miles from home, I felt it necessary to have the vehicle checked out considering the engine was just replaced about 4-5 weeks earlier. Was told I had to pay for a diagnostic fee IF the issue was determined to not be from the engine replacement. 500 miles from home, what do I do? Checked it out, determined the fuel sensor was bad and that is what caused the check engine light to come on. Btw, I told the Kia Dealer in Jersey (Burlington) about the fuel sensor issue so it was already known. $150ish bucks later, I was on my way. The service team was great, a little annoyed about having to play Russian Roulette with my car/check engine light 500 miles from home. More
Great service as always. The staff are knowledgeable, professional and keep you informed during service. Services performed were right the first time and completed in the time expected. professional and keep you informed during service. Services performed were right the first time and completed in the time expected. More
You can trust these folks in Sales and Service to give good information and to follow up with you on any questions you might have. This is a good place to do business. good information and to follow up with you on any questions you might have. This is a good place to do business. More
Jason and Uber were fantastic to work with, made the car buying experience pretty painless and were decently flexible on the price I wanted. Glad to work with them! buying experience pretty painless and were decently flexible on the price I wanted. Glad to work with them! More
They were very friendly and did exactly what they said they would. The environment was pleasant and clean. I didn't have to wait to have someone come to check me in and the work was done in a timely way they would. The environment was pleasant and clean. I didn't have to wait to have someone come to check me in and the work was done in a timely way. More
I have been dealing with Coastal KIA for five years and have never been disappointed. Most recently I dealt with Sam Wiesman in the service department. Sam was helpful and upbeat keeping me informed of the have never been disappointed. Most recently I dealt with Sam Wiesman in the service department. Sam was helpful and upbeat keeping me informed of the service progression. Everyone is courteous and pleasant to work with. More