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Coastal Kia - Service Center

Wilmington, NC

4.8
3,381 Reviews

3,381 Reviews of Coastal Kia - Service Center

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May 07, 2021

those guys were just great to deal with felt like family stayed in touch the whole time my car was in for repair guys in the back were very nice More

by RBESSENT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
May 10, 2021 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star service review! It was thoughtful of you to go online and rate your recent experience. We appreciate the high marks for Howard Ramsey too. Thank you for choosing Coastal Kia for your service needs. Please call us if you need anything. We are here to help. Thanks again!

May 07, 2021

Great service and friendly staff!I feel like I am at Great service and friendly staff! I feel like I am at home whenever I am at Costal Kia. Costal Kia is the place for car shopping snd service! More

by JZAREA123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
May 07, 2021 -

Coastal Kia responded

So sweet... you ARE at home when you're with us at Coastal Kia. You are family! Thank you for the five star review and gracious comments. We sincerely appreciate the high marks for Howard Ramsey, Bob Tomlin, Sam Weisman and John Wigger. Please call us if you need anything. We are here to help. Thanks again!

May 06, 2021

It is always a pleasure to work with Sam. He always has a smile on his face and is ready and willing to help out. He's one of the top reasons I keep coming back! More

by HBUNTROCK425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Coastal Kia responded

Isn't Sam just amazing? He has a large fan club and we are thrilled to hear you are a member as well. Thank you for the five star service review and compliments for Sam. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

May 06, 2021

i have always had a very good experience with this dealership. because i want to give Sam a 5 star rating, i am writing this review. More

by elainemarybarber
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Coastal Kia responded

Thank you for the five star service review and gracious comments. Sam is amazing and we are very fortunate to have him on our team. Please call us if you need anything. We are here to help. Thanks again!

May 05, 2021

Our first service was a very pleasant experience. We saw a service representative immediately. Kelly drove us to the mall & back and we had nice conversations. Car was finished before we knew it! Thanks for More

by loisgable
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly, the driver!
May 05, 2021 -

Coastal Kia responded

Wonderful! Thank you for the kind remarks and amazing five star review. We are thrilled Bob Tomlin and Kelly Meadows exceeded your expectations. Thank you for choosing Coastal Kia!

May 05, 2021

All the people in the service department rates A+ ! From the minute I arrive until I leave I am treated as if I am their only customer. More

by MMARTORELLI
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
May 05, 2021 -

Coastal Kia responded

Fantastic! Straight A+'s .... we'll take it! Thank you for the five star review and compliments for our Coastal Kia service team. It was thoughtful of you to rate Howard Ramsey, Bob Tomlin, Sam Weisman and John Wigger so highly. We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything. We are here to help. Thanks again!

May 04, 2021

Howard was very helpful in providing a quote for new tires. Competitive pricing for a full set of tires. I was pleasantly surprised. He was great about keeping me informed and answering any of my que More

by KRISTI.KLEATSCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
May 04, 2021 -

Coastal Kia responded

Thank you! We could not agree more.... Howard is amazing and we are thrilled to have him on our team. We sincerely appreciate the five star review and compliments for Howard Ramsey in our service department. We love your feedback including, "great overall experience from start to finish." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

May 02, 2021

Great customer care. All representatives are friendly. I find they are responsive to your needs and helpful in any way possible. Service department is quick in answering your questions and getting you in More

by PATT1947@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
May 03, 2021 -

Coastal Kia responded

Wonderful! Thank you for the five star service review and gracious comments. We love the feedback including, "I find they are responsive to your needs and helpful in any way possible..." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! We appreciate the high marks for Howard Ramsey too. Thanks again!

May 02, 2021

The dealership people were very nice and the fact that they waited for the part for my car for 1 1/2 months and had my car for that length of time wasn't the dealerships fault. It was Kia's fault for not More

by FERRJANET
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Sam
May 03, 2021 -

Coastal Kia responded

Thank you for your feedback and patience. We are here to help. Please reach out to our Service and Parts Director John Wigger to discuss your recent experience. He may be reached at 910-408-0100. We look forward to your call.

May 01, 2021

Every time I come to Coastal Kia I always receive the best service. The service cost for both of my cars is very reasonable and the waiting time is no more than an hour or two. Thanks Sam Weisman for bei More

by TAWANAJACOBS34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Coastal Kia responded

You are very welcome. Thank YOU for the five star service review and compliments for Sam Weisman. We love the feedback including, "every time I come to Coastal Kia I always receive the best service." We appreciate you trusting us with your automotive service needs. Please call us if you need anything. We are here to help. Thanks again!

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