Coastal Kia - Service Center
Wilmington, NC
3,381 Reviews of Coastal Kia - Service Center
I can't say enough kind words about the service I receive from Kia Coastal and especially Howard Ramsey. When I moved from Texas I dreaded leaving the relationship I had with the Kia dealership there, but H from Kia Coastal and especially Howard Ramsey. When I moved from Texas I dreaded leaving the relationship I had with the Kia dealership there, but Howard has FAR surpassed the excellent service I received in Texas. He is always accessible, easy to make appointments, and he walks you through and explains everything which is very important to me, especially what the cost will be in advance. NO one likes surprises at check out time. I highly recommend Kia Coastal and Howard Ramsey! They are my go to for any service issues! More
Great experience! Sam was very helpful and kind. Really Great experience! Sam was very helpful and kind. Really appreciate his professionalism.. We were away from home and had an accident. This experi Great experience! Sam was very helpful and kind. Really appreciate his professionalism.. We were away from home and had an accident. This experience made the vacation a little better. More
Recently had my car in for recall service. Great customer service. Very quick recall resolution. Work completely explained. Very happy with continued experience at Cosdtal Kia. service. Very quick recall resolution. Work completely explained. Very happy with continued experience at Cosdtal Kia. More
Came in for oil change. Was meet at the door, taken to setting place and snack and drinks. I was in and out in an hour. setting place and snack and drinks. I was in and out in an hour. More
Sam & Howard we’re able to get me back in the road safely in less than a week from ordering my car part. I am so glad to be on the road again. Love my Kia Optima sxT..150k 🍀 in less than a week from ordering my car part. I am so glad to be on the road again. Love my Kia Optima sxT..150k 🍀 More
Bob Tomlin was a pleasure to deal with! He was Very knowledgeable and kind. I would recommend this service center to everyone looking for a very nice, professional and efficient place to bring your car knowledgeable and kind. I would recommend this service center to everyone looking for a very nice, professional and efficient place to bring your car! More
I really like this Kia Dealership. Sam Weisman is always very nice and very helpful. I go to him each time when I need service. always very nice and very helpful. I go to him each time when I need service. More
Clean; responsive; waiting area had good amenities and provided outdoor seating in the shade as well. Was kept up to date on timing and when service would be completed. provided outdoor seating in the shade as well. Was kept up to date on timing and when service would be completed. More
Absolutely the best Kia service department I have ever used. I'm on my third Kia product. Easy to make service appointment on-line. Howard always greets me the minute I drive into the service area, rev used. I'm on my third Kia product. Easy to make service appointment on-line. Howard always greets me the minute I drive into the service area, reviews the work to be done, and gets started on the job. This time, he showed me around the new Kia dealership. Quite impressive. Very nice lounge area for customers waiting with several new amenities. He always keeps me updated on the vehicle, and lets me know when complete. Has great customer skills. More
I was greeted very quickly and friendly. My car was finished before I expected. The shuttle driver was awesome!(Kelly) Great experience. I don’t remember the names in the service dept but everyone was finished before I expected. The shuttle driver was awesome!(Kelly) Great experience. I don’t remember the names in the service dept but everyone was great! More