Coastal Kia - Service Center

Always a pleasant experience no matter the reason for the visit. Good, friendly people in every department. Nice new "digs" too. Clean waiting area with snacks and drinks. visit. Good, friendly people in every department. Nice new "digs" too. Clean waiting area with snacks and drinks. More

I would like to give a better rating because I know how hard working the mechanics are, however, it took Kia SIX MONTHS to repair my recall-related issue. When I finally got my car back, the cruise control hard working the mechanics are, however, it took Kia SIX MONTHS to repair my recall-related issue. When I finally got my car back, the cruise control no longer worked (I was told this is unrelated to the engine recall and was quoted $300 to repair this- it worked before Kia repaired my engine though!!), and also the car now makes a loud noise (sounds like a belt of some kind of whining- I asked about this when I took it back to have cruise control looked at, was told engine “was fine” without any other explanation). More

Visit went well for recall. The dealership always performs well with whatever they are doing. They also finished with a car wash which was very nice. performs well with whatever they are doing. They also finished with a car wash which was very nice. More

I brought the car in for a warranty repair. The visit went well and a new part was installed. The staff was friendly and competent and I was well treated at Kia. I am not sure that all is well yet sinc went well and a new part was installed. The staff was friendly and competent and I was well treated at Kia. I am not sure that all is well yet since my issue was one of an intermittent failure so it will take a while to be sure that the problem is fixed. But, based on my recent visit, I am confident that Coastal Kia will make every effort to complete the job More

We purchased our KIA Sorento in 2017 and the car has performed perfectly for us, and that is not just the quality of the car but, more importantly, the quality of the service department. We purchased t performed perfectly for us, and that is not just the quality of the car but, more importantly, the quality of the service department. We purchased the KIA from one of the sales reps, and would buy another KIA from this dealer again because of their outstanding service department -- setting up times for service, completing all regular service and warranty service in a timely fashion. Our main contact with service has been through Bob Tomlin, who has always been helpful, and, as far as we are concerned, walks on water. More

Sam, at customer service was very helpful and got the issue fixed very quickly. I would definitely bring my Kia back to this service& dealer issue fixed very quickly. I would definitely bring my Kia back to this service& dealer More

Visit for recall went well. It was quick and they finished before the time that they specified including a car wash. Thank you. JR Smith finished before the time that they specified including a car wash. Thank you. JR Smith More

Very good service / customer service.Coastal Kia Very good service / customer service. Coastal Kia have a very good service dept. Mr. Howard Ramsey was very polite and professional. Ever Very good service / customer service. Coastal Kia have a very good service dept. Mr. Howard Ramsey was very polite and professional. Everything was explained and done efficiently. More

went great just in for factory recall just waited about 30 minutes to be done and had some birthday cake quick services and snacks to enjoy 30 minutes to be done and had some birthday cake quick services and snacks to enjoy More

I had a very positive experience with my most recent service. This is my second Kia and I’ve had nothing but great service every time. service. This is my second Kia and I’ve had nothing but great service every time. More