Coastal Kia - Service Center

We weren’t able to fix the issue with my car due to me needing the vehicle to travel home however the visit was pleasant. needing the vehicle to travel home however the visit was pleasant. More

Coastal Kia in Wilmington has amazing staff and will always take care of you. Anytime I have a problem with my car they are immediately on it. always take care of you. Anytime I have a problem with my car they are immediately on it. More

Everyone was very helpful and professional. As a woman I am weary of mechanical repairs and being taken advantage of, when I said I could change the cabin filter myself there was no push back. I would reco am weary of mechanical repairs and being taken advantage of, when I said I could change the cabin filter myself there was no push back. I would recommend the service department to any friends and family. More

This is my second KIA and one of the main reasons I purchased another KIA from Coastal is because if it’s service Department. My service Representative, Sam, is great. purchased another KIA from Coastal is because if it’s service Department. My service Representative, Sam, is great. More

The staff was very friendly and helpful. The new building was very nice and customer friendly. I was explained the whole process of what was being done for my car. And given a complimentary free car wash cou was very nice and customer friendly. I was explained the whole process of what was being done for my car. And given a complimentary free car wash coupon. More

Th service writer was very thorough.service was done in a reasonable and timely manner Great job Coast Kia . Pat Kaballa has a great team to be proud of . Keep up the great service reasonable and timely manner Great job Coast Kia . Pat Kaballa has a great team to be proud of . Keep up the great service More

Sam went out of his way to make sure my car was up and running quickly. I had to wait for a part to come in but as soon as it was recieved I was called and arrangements to get it fixed at my convenience. running quickly. I had to wait for a part to come in but as soon as it was recieved I was called and arrangements to get it fixed at my convenience. More

Great service, super friendly staff, awesome waiting area and amenities. The service rep was very knowledgeable and kept me informed throughout the process. I’ll definitely go back there for service. and amenities. The service rep was very knowledgeable and kept me informed throughout the process. I’ll definitely go back there for service. More

Reasonably fast, seemed sincere in delivering bad news. Cordell and friendly. got a new tire relatively quickly and kept me informed in the process. fairly seemless Cordell and friendly. got a new tire relatively quickly and kept me informed in the process. fairly seemless More

When a service is scheduled and confirmed by the customer necessary parts should be available and on site. Other than that I am confident that service was performed adequately. necessary parts should be available and on site. Other than that I am confident that service was performed adequately. More