Coastal Kia - Service Center
Wilmington, NC
3,413 Reviews of Coastal Kia - Service Center
This dealership is always professional and efficient. The employees are knowledgeable and courteous. I have been pleased with their team every time I have needed their services. Although I live in Fayett The employees are knowledgeable and courteous. I have been pleased with their team every time I have needed their services. Although I live in Fayetteville, I prefer the Wilmington dealership. More
I loved the KIA app connectivity feature to schedule the appointment. It was great and easy to use. Also I could get an appointment the next day which was great. I was promised an hour and 15 minute complet appointment. It was great and easy to use. Also I could get an appointment the next day which was great. I was promised an hour and 15 minute completion and it was quite a bit longer. Oil change and tire rotation was over two hours. Hopefully this is not the norm. More
The check in process was smooth, communication was provided throughout, and amenities were very nice! provided throughout, and amenities were very nice! More
All aspects were great from drop off to pickup. Especially my interaction with my service advisor Gary! Especially my interaction with my service advisor Gary! More
The employees here always make me feel welcome and go out of their way to make sure I have everything I need while waiting for my vehicle. of their way to make sure I have everything I need while waiting for my vehicle. More
Darren is the most sweetest person. He was so informative and make sure my stay was pleasant. He was so informative and make sure my stay was pleasant. More
Very prompt service, clean area, courtesy was good. Definitely will go back again for the service. Definitely will go back again for the service. More
Excellent customer service! ! My vehicle was ready 20 minutes early & everything was perfect. The employees in the service dept are very friendly & helpful. ! My vehicle was ready 20 minutes early & everything was perfect. The employees in the service dept are very friendly & helpful. More
Coastal KIA has professional and courteous service teams and a quality team that can provide for all your service needs. and a quality team that can provide for all your service needs. More