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Coastal Kia - Service Center
Wilmington, NC
3,382 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,382 Reviews of Coastal Kia - Service Center
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September 08, 2022
Ready to buy another Kia in the future Great service and people to work we’ll people to work we’ll More
by TRADECO
Verified Customer
September 08, 2022
Courteous and friendly. Done right and on time. Service managers said it would be done in 45 minutes and it was ready in 44. Done right and on time. Service managers said it would be done in 45 minutes and it was ready in 44. More
by Whitney Bisceglia @DJB31052@HOTMAIL.COM
September 08, 2022
As always, you people are the best! Today while waiting I even told Pat himself. Kudos for Joe Nelson too ! Today while waiting I even told Pat himself. Kudos for Joe Nelson too ! More
by DetJoe
September 08, 2022
Well Almost 15 years now and my second KIA with them. All I can say is "what a great group of folks". I normally work with Sam Weisman in the service area but it was Sam's Saturday off and I had the plea All I can say is "what a great group of folks". I normally work with Sam Weisman in the service area but it was Sam's Saturday off and I had the pleasure of working with Bob Tomlin. Very professional and explained everything to me and some service that are coming up and they gave my Sorento a free wash. Coastal KIA has always gone above and beyond. Mr. Koballa you have a great staff and they really do take care of us your customers. Keep up the great work and yes I highly recommend this service team and dealership! More
by RT122219
September 08, 2022
I received the service coupon after the service was finished. This has happened before. The service reps do a good job. finished. This has happened before. The service reps do a good job. More
by NORMANAMEND
September 07, 2022
Very efficient. Happy with the service department and the sales department. All round good experiences every visit. Happy with the service department and the sales department. All round good experiences every visit. More
by FOLLY07
September 05, 2022
I was on vacation in the Wilmington area and needed service on my Sorento quickly and without an appointment. Coastal Kia was there for me when I needed them and resolved the issue with my car quickly service on my Sorento quickly and without an appointment. Coastal Kia was there for me when I needed them and resolved the issue with my car quickly and professionally. I highly recommend this service team and dealership! More
by SBURWELL8633
Employees Worked With
September 04, 2022
Thanks to Sam Weisman for handling my warranty repair work in a courteous and professional manner. Despite having to bring my car in three times for the repair, Sam explained the reasons for the delay a work in a courteous and professional manner. Despite having to bring my car in three times for the repair, Sam explained the reasons for the delay and kept me updated on the availability of the parts. More
by ED.DOMINELLI
Employees Worked With
September 02, 2022
Wait time for oil change excessive and would like answer to my question which was emailed I want to know if my warranty is affected if I have a 1o minute oil change done near my home instead of wasting 4+ to my question which was emailed I want to know if my warranty is affected if I have a 1o minute oil change done near my home instead of wasting 4+ hours More
by carfordonna
Employees Worked With
Don’t remember
