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Coastal Kia - Service Center
Wilmington, NC
3,381 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,381 Reviews of Coastal Kia - Service Center
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September 24, 2022
Sedona pulled to the right, ask them to check it out and check the alignment. After driving it back to Topsail. The next day it was pulling again. Carried the van to Holly Ridge, they said the right sid check the alignment. After driving it back to Topsail. The next day it was pulling again. Carried the van to Holly Ridge, they said the right side boot needed replacing, they replaced the boot and aligned my tires. Happy they new how to fix the problem and less expensive than Coastal Kia. More
by Kim Quinn
Verified CustomerEmployees Worked With
September 23, 2022
Do as they say. Always courteous. A pleasure to deal with. Plus they always have coffee. Always courteous. A pleasure to deal with. Plus they always have coffee. More
by lganda342011
September 23, 2022
Cause when my car was giving me problems at 415 in the morning and had to be towed to the shop I was told since I didn't have an appointment didn't know when my car would be ready. How was I suppose to kn morning and had to be towed to the shop I was told since I didn't have an appointment didn't know when my car would be ready. How was I suppose to know my car was going to act up that morning. That car is my only way of transportation and the person that I talked to whose name is Gary said not having appointment could take longer to fix More
by bearypookiebear
September 23, 2022
Always feel welcomed. Very nice and helpful employees. I use the concierge service most of the time. Both drivers are very nice. Always satisfied with the work perfo Very nice and helpful employees. I use the concierge service most of the time. Both drivers are very nice. Always satisfied with the work performed. My Kia is a 2017 and nothing but maintenance has been required. I love my Kia Sportage! More
by Mistang70
September 22, 2022
Coastal Kia of Wilmington has experienced personnel in it's Sales, Service and Parts department that are dedicated to satisfying their customers. I have found Coastal Kia to be a well-rounded dealership t it's Sales, Service and Parts department that are dedicated to satisfying their customers. I have found Coastal Kia to be a well-rounded dealership that provides professional friendly service. It is for these reasons that I will be recommending Coastal Kia to others !!! More
by DKNOWLES0
September 21, 2022
Bob answered questions and explained the maintenance that needed done. Kept me updated while I waited. Always a good experience when I bring in my car! needed done. Kept me updated while I waited. Always a good experience when I bring in my car! More
by Mistyscarberry
Employees Worked With
September 21, 2022
Quick service. Easy to schedule online. Comfortable waiting area. Offers for transportation if necessary. Good job! Easy to schedule online. Comfortable waiting area. Offers for transportation if necessary. Good job! More
by Jane
September 21, 2022
This was a great visit. We were quoted accurate time and prices. Would visit again. We were quoted accurate time and prices. Would visit again. More
by cjohnson62
September 21, 2022
Good service and friendly people good place to wait for your car to be taken care of your car to be taken care of More
by LDANFORD
September 20, 2022
I was told an hour for an alignment and it was very close. The service is great and everyone is very knowledgeable close. The service is great and everyone is very knowledgeable More
by SPANNER37
Employees Worked With
