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Coastal Kia - Service Center

Wilmington, NC

4.8
3,413 Reviews

3,413 Reviews of Coastal Kia - Service Center

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October 17, 2022

Professional, customer focused, and timely service provided. Scheduling was done via internet, and was able to secure a date in a timely manner. More

by mmueller407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2022 -

Coastal Kia responded

Thank you for the five star service review and gracious feedback! We love the comments including, "professional, customer focused and timely service." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

October 16, 2022

Professional. Friendly. Comfortable waiting area. You feel that they really care for your car. Full explanation afterward. More

by BAXTER214
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2022 -

Coastal Kia responded

Thank you! We appreciate the five star service review and high marks for Bob Tomlin. We love the feedback including, "professional, friendly,.. you feel like they really care for your car." Thank you for choosing Coastal Kia for your automotive service needs. Please call us if you need anything.

October 15, 2022

I was disappointed after spending $400 and my check engine light came back on after 1 day and car still idle rough while stop at light More

by THAZELTINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2022 -

Coastal Kia responded

Thank you for your feedback. We strive to deliver a truly exceptional experience to every client during every visit. Please call our Service Director John Wigger at 910-408-0100 to discuss your experience. We look forward to your call. Thank you

October 15, 2022

They have been good to me. I have no complaints. The work they've done on my KIA has been very good. I would recommend them if asked. More

by rthrippl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2022 -

Coastal Kia responded

Thank you! It was kind of you to go online and rate your recent service experience. We sincerely appreciate the high marks for Bob Tomlin, Sam Weisman and John Wigger. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

October 13, 2022

Coastal Kia is the best dealership I have ever done business with in North Carolina and I have lived here for over 35 years. More

by LWenner0722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2022 -

Coastal Kia responded

Thank you! We appreciate the five star review and compliments for our service team. We love the feedback including, "Coastal Kia is the best dealership I have ever done business with." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

October 13, 2022

Very efficient and helpful concerning the customer needs and safety. I am very pleased with the service. More

by BLSBYGOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2022 -

Coastal Kia responded

Thank you for the five star review and gracious comments. We appreciate the high marks for Bob Tomlin, Sam Weisman and John Wigger. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. Please call us if you need anything.

October 13, 2022

Fair, honest, reasonable and very accommodating. My husband doesn’t trust any business and I was shocked when be praised Costal Kia!! Hee- hee!! More

by MQJWILLI@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2022 -

Coastal Kia responded

Super news... we'll take the compliment! Thank you for the five star rating. We appreciate the high marks for our Service Consultant Bob Tomlin. We love the feedback including, "fair, honest, reasonable and very accommodating." Thank you for the trust you and your husband have put in our service team. Please call us if you need anything. Thanks again!

October 13, 2022

This is a fantastic service dept! Wonderful and efficient staff. Courteous, professional and repaired my vehicle quickly and properly. I highly recommend Coastal Kia. More

by Pjdman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2022 -

Coastal Kia responded

Great news! Your five star service review and gracious comments are greatly appreciated. Thank you for the review and high recommendations as well. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

Oct 13, 2022 -

Pjdman responded

I was so happy with the service that I recommended you to several of my neighbors and friends. Thank you.

Oct 14, 2022 -

Coastal Kia responded

Wow, thank you so much for the high recommendations. We look forward to taking care of your neighbors and family members. Thank you for trusting our team with your automotive service needs. Your amazing review and recommendations mean the world to us. Thank you for the high marks for Bob Tomlin, Sam Weisman and John Wigger. We are here if you need us.

October 12, 2022

Great service and friendly staff! Easy to work with. Will be back soon! Thank you More

by REBAANNE690
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2022 -

Coastal Kia responded

Great news! Thank you! We sincerely appreciate the five star service review. It was kind of you to recognize Sam Weisman's efforts. We love the feedback including, "great service and friendly staff, easy to work with..." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

October 12, 2022

I appreciate the care you done to my vehicle, and how you kept me informed about what was going on with my vehicle..Thank you.Looked to seeing you soon. More

by ROSEVAUGHT60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2022 -

Coastal Kia responded

Thank you for the five star review and high marks for our Service Consultant Sam Weisman. He is a true ambassador of our Coastal Kia culture. We appreciate the high marks and gracious feedback. Thank you for choosing Coastal Kia!

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