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Coastal Kia - Service Center
Wilmington, NC
3,381 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,381 Reviews of Coastal Kia - Service Center
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September 29, 2022
The service personnel are friendly, knowledgeable, very professional and courteous. This is the same experience I had with the salesperson and the other office personnel. The waiting area is very clean an professional and courteous. This is the same experience I had with the salesperson and the other office personnel. The waiting area is very clean and comfortable. More
by jerrydwood
Verified Customer
September 28, 2022
You guys are the BEST. Thanks to Sam for working me in and Rich Hine for doing such a great job on my truck. I really appreciate you guys. Thanks to Sam for working me in and Rich Hine for doing such a great job on my truck. I really appreciate you guys. More
by KELLY MEADOWS
September 28, 2022
Very professional person in service department. Staff is accommodating and polite. Would recommend this dealership Staff is accommodating and polite. Would recommend this dealership More
by Beast4theheat10
Employees Worked With
September 26, 2022
They are very friendly and helpful. Sam is always very nice. I will continue to bring my car in for service. Sam is always very nice. I will continue to bring my car in for service. More
by Beazus
Employees Worked With
September 26, 2022
We always get the best service and most attention of any dealership we’ve ever dealt with, absolutely no pun intended, from Coastal Kia. That was true before our last service visit, when Pat pulled out all dealership we’ve ever dealt with, absolutely no pun intended, from Coastal Kia. That was true before our last service visit, when Pat pulled out all the stops, serving up a great employee and customer appreciation meal that rivaled anything we’ve eaten in many recent restaurant experiences. If that weren’t enough; when the feast tried to fight back, Pat took me to his office to get me a tums from his desk! If you want Lexus treatment for less, with no sacrifice of quality vehicle performance, head to Coastal Kia. Ask for Pat; he’s there… More
by HERMAN72
September 26, 2022
The staff was very friendly and helpful. The service was excellent and the wait time was short The service was excellent and the wait time was short More
by JACKSONJACKSHAWN
Employees Worked With
September 26, 2022
I highkly reccomend this location . They have good customer service, very accomodating and friendly service staff. They have good customer service, very accomodating and friendly service staff. More
by FB
September 25, 2022
Kia has been a great place to give my car thr care it need. Thanks need. Thanks More
by BONITAWEBB1
Employees Worked With
September 25, 2022
I am very pleased with Coastal Kia. I have purchased two vehicles from them. A 2021 Sorento and a 2023 Sportage. Unfortunately, both of these vehicles suffer from the same issue. The en I have purchased two vehicles from them. A 2021 Sorento and a 2023 Sportage. Unfortunately, both of these vehicles suffer from the same issue. The engine is very rough under light acceleration and at low speeds. The neighborhood I live in requires that I drive under the very conditions that these vehicles perform the worst. The service department has been unable to find the issue after multiple visits and once told me that there was a factory document that claimed that this is normal for the engine that is in my vehicle. While I am very pleased with Coastal Kia, I will not purchase another Kia and wouldn't recommend this brand to anyone else. More
by DBoyce
September 24, 2022
Nice service advisers and easy check in process. Great shuttle driver. Beautiful building and clean. Great shuttle driver. Beautiful building and clean. More
by chappell_donna
