Coastal Kia - Service Center

We feel like this dealership took advantage of my wife when I wasn't with her. Photos of products were falsified, what they showed is not what we needed. Wanting to do unneeded service on vehicle. when I wasn't with her. Photos of products were falsified, what they showed is not what we needed. Wanting to do unneeded service on vehicle. More

They have Excellent service. They are Very professional and they have . Excellent customer service my husband and I are very Satisfied They are Very professional and they have . Excellent customer service my husband and I are very Satisfied More

THE ENTIRE CREW AT COASTAL KIA WAS ABSOLUTELY WONDERFUL TO DEAL WITH. NEEDED A COUPLE OF THINGS FOR OUR 2014 SOUL AND WAS TOLD THAT I HAD A 9:30 APPT ON 9-7-2022. WHEN I ARRIVED AT THE DEALERSHIP AND ATTEM TO DEAL WITH. NEEDED A COUPLE OF THINGS FOR OUR 2014 SOUL AND WAS TOLD THAT I HAD A 9:30 APPT ON 9-7-2022. WHEN I ARRIVED AT THE DEALERSHIP AND ATTEMPTED TO GET CHECKED IN, THE EMPLOYEE WAS ADAMANT TGAT HE SAW NO APPOINTMENT FOR MY CAR THERE EVER! WELL, I INSISTED THAT I DID AND HE DID NOT ARGUE WITH ME, JUST DID THE INTAKE AND PROCESSED ME IN WE FIGURED IT WOULD BE A FEW HOURS, BUT MY TECH ADVISOR CALLED ME AFTER 45 MINUTES AND GAVE OUR ESTIMATE FOR ALL NEEDED MAINTENANCE ITEMS (AND WE DID GO WITH ALL RECOMMENDED PROCEDURES) HE SAID HE FIGURED OUT WHY I WAS NOT IN HUS SYSTEM. My APPOINTMENT WAS MADE IN WILMINGTON, DELAWARE!!!!!LOL ONLY 559 MILES AWAY. We both had a good laugh and I couldn’t have asked for a better maintenance experience than I got from the incredible team at COASTAL KIA OF WILMINGTON, NC!!! More

I can always count on Kia to help me , keep my car in working order . They are all very helpful and experience in each of the fields.I’m so Grateful for Kia for fixing my car so many times in the past. T working order . They are all very helpful and experience in each of the fields.I’m so Grateful for Kia for fixing my car so many times in the past. Thank you Kia you all all the best. More

Always professional and keep me updated on the progress of my car. Upon arrival I’m given an estimated cost and time of completion. of my car. Upon arrival I’m given an estimated cost and time of completion. More

Great service department and Bob is very knowledgeable. He assisted me with all my service needs. My car was completed in a timely manner and it was delivered back to me at my work place, It was also so cl He assisted me with all my service needs. My car was completed in a timely manner and it was delivered back to me at my work place, It was also so clean when it was returned. Such an easy experience. I love Coastal Kia. More

Great service. Customer service rep did outstanding job of keeping me informed. He was very pleasant Customer service rep did outstanding job of keeping me informed. He was very pleasant More

I have been with this dealership since 2013. I have had 3 KIA,s from there and cannot say anything but good words about their service. I have had 3 KIA,s from there and cannot say anything but good words about their service. More

Very pleased with my service. Very nice staff, clean showroom, etc.. Thank you very much Very nice staff, clean showroom, etc.. Thank you very much More

Very pleased with my service. Very nice staff, clean showroom, etc.. Thank you very much Very nice staff, clean showroom, etc.. Thank you very much More