Coastal Kia - Service Center
Wilmington, NC
3,413 Reviews of Coastal Kia - Service Center
Very professional and congenial Service Department personnel. Only problem was when I called to schedule the service, the main Phone Operator while attempting to transfer me to the Service Dept. disco personnel. Only problem was when I called to schedule the service, the main Phone Operator while attempting to transfer me to the Service Dept. disconnected me three times requiring me to place a fourth call. More
The service department has always given me very good service and always very courteous and helpful !! service and always very courteous and helpful !! More
Best service crew in the business, from service desk to mechanics. Shout out to Sam. mechanics. Shout out to Sam. More
They always do a great job. I can't think of anything else to say I can't think of anything else to say More
Very personable. Service is always friendly and clean. Excellent quality. Great staff. Sam W is a great Service is always friendly and clean. Excellent quality. Great staff. Sam W is a great More
They where really really nice let you know everything they where doing . Love the experience I had. they where doing . Love the experience I had. More
The service representative was excellent! He kept me fully informed throughout the repair process. There were no surprises. He kept me fully informed throughout the repair process. There were no surprises. More
I had an appointment for an oil change and I arrived on time but after sitting there for an hour my car was still not in the shop so explain to me why I need to make an appointment when they don’t honor th time but after sitting there for an hour my car was still not in the shop so explain to me why I need to make an appointment when they don’t honor them!!! I work 70-80 hours a week so when I have an appointment I need for it to be honored cause my time is just as valuable as theirs and I should not have to sit there waiting on them on my only day off. I have had issues with this dealership before and I don’t plan on going back!!! I actually left there that day and went elsewhere and got my oil changed without an appointment and got in and out within 30 minutes. So no more going to coastal kia to sit and waste my time!!! More
The best service ever. .I love the way the customers were treated and good employee .I love the way the customers were treated and good employee More