Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Coastal Kia - Service Center
Wilmington, NC
3,381 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,381 Reviews of Coastal Kia - Service Center
Sort by
October 30, 2022
Everyone at the dealership is very respectful and organized the dealership is very clean its a totally professional atmosphere. organized the dealership is very clean its a totally professional atmosphere. More
by KB408
Verified Customer
October 28, 2022
They are a well run operation- my only complaint is I have a taillight out and requested it to be changed and the service representative said it was working and unfortunately it was not replaced even tho have a taillight out and requested it to be changed and the service representative said it was working and unfortunately it was not replaced even though it isn’t working. More
by SDOWNEY575
October 27, 2022
Customer service is awesome, They always have my vehicle ready when promised most of the time before.I would highly recommend them they do an excellent job. ready when promised most of the time before.I would highly recommend them they do an excellent job. More
by babygirlinnc
October 26, 2022
I will never trust anyone with my cars except Coastal Kia. The service department is awesome Kia. The service department is awesome More
by TAWANAJACOBS34
Employees Worked With
October 26, 2022
Dropped my car off first thing in the morning. Took the courtesy shuttle which had a friendly driver to breakfast by the time we were done with breakfast my car was ready. Was fantastic Took the courtesy shuttle which had a friendly driver to breakfast by the time we were done with breakfast my car was ready. Was fantastic More
by JPROULX398
Employees Worked With
I can’t remember who we saw
October 25, 2022
Very fast and great service. Great customer service and extra friendly. Got a washed car too Great customer service and extra friendly. Got a washed car too More
by BERNARDB
Employees Worked With
October 24, 2022
Bob in service always is great. We live out of the area but he always manages to work us in when we are at the beach. When I’m ready for another vehicle I’ll be back to your dealers We live out of the area but he always manages to work us in when we are at the beach. When I’m ready for another vehicle I’ll be back to your dealership first. More
by MUFFINS0
Employees Worked With
October 23, 2022
Very professional and congenial Service Department personnel. Only problem was when I called to schedule the service, the main Phone Operator while attempting to transfer me to the Service Dept. disco personnel. Only problem was when I called to schedule the service, the main Phone Operator while attempting to transfer me to the Service Dept. disconnected me three times requiring me to place a fourth call. More
by JERRYWOLFSR
Employees Worked With
October 23, 2022
The service department has always given me very good service and always very courteous and helpful !! service and always very courteous and helpful !! More
by J.MURRAY1
October 21, 2022
Best service crew in the business, from service desk to mechanics. Shout out to Sam. mechanics. Shout out to Sam. More
by BEACHLOVER@LIVE.COM
