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Coastal Kia - Service Center
Wilmington, NC
3,381 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,381 Reviews of Coastal Kia - Service Center
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November 16, 2022
Kelvin Swinson is always ready and able to help me! Great company to purchase a vehicle from! Great company to purchase a vehicle from! More
by cher_6335
Verified Customer
November 15, 2022
John was the nicest person and very helpful. He is the one I would rather deal with when I go get my car serviced. In September my car battery messed up in my car at 415 in the morning the perso He is the one I would rather deal with when I go get my car serviced. In September my car battery messed up in my car at 415 in the morning the person I talked to there really give me a hard time about it. More
by bearypookiebear
November 15, 2022
Very professional service people, speedy and informative service. My only issue was when they rotated the tires they left one underfilled which I didn’t catch until after I left. service. My only issue was when they rotated the tires they left one underfilled which I didn’t catch until after I left. More
by jck-mm
Employees Worked With
November 15, 2022
The staff was very helpful. The work was done professionally. They answered all questions and completed the work in timely manner. The work was done professionally. They answered all questions and completed the work in timely manner. More
by charles_h71
Employees Worked With
November 14, 2022
Not happy at all with my service. I will not bring my Optima back anymore. I bought it back because it was still running hot when sitting idle after I had to fan replaced. I was told I will not bring my Optima back anymore. I bought it back because it was still running hot when sitting idle after I had to fan replaced. I was told it was the fan not thermostat at that time. Now when I take it back they say it's is. Also, issues with the engine. I hadthis engine put in by Kia when the first one went out and there was no negligence. They didn't see any oil leaks and couldn't explain why there was no oil. I gave them documentation of oil changes. I keep my vehicles current. I had to eat that $5500. I asked them to check to see if it needed an alignment. They check, but when they called and told me they would email the results and charges, I responded not to do anything I would talk to husband. I sent my daughter to pick the car up, the had done the alignment without my consent. They said I needed 3 tires so why was this done? I'm done. I won't purchase another. We have three. I've always been committed to Kia. I got rid of all other vehicles. No more More
by SHAWJACKIE64
Employees Worked With
November 14, 2022
Awesome service and excellent customer service. Very clean facilities as well. Will definitely recommend to all Very clean facilities as well. Will definitely recommend to all More
by DCOX256
November 13, 2022
Very courteous. Took time to explain everything. Thank you Kia I really appreciate your service Took time to explain everything. Thank you Kia I really appreciate your service More
by EXODUS94939704
November 12, 2022
Excellent service in a timely manner and service person John and the courtesy driver where very nice John and the courtesy driver where very nice More
by JACKIE48
Employees Worked With
November 12, 2022
I had a nice experience with my regular Kia service. I was able to drop my car off early and received a call when the work was completed as to picking up the car. Great Service, and Great Staff. I was able to drop my car off early and received a call when the work was completed as to picking up the car. Great Service, and Great Staff. More
by JHDAVIS11
Employees Worked With
November 11, 2022
Very attentive. They have a comfortable waiting area and will shuttle you home and back if your wait will be long. They have a comfortable waiting area and will shuttle you home and back if your wait will be long. More
by LIGHTNING711
Employees Worked With
