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Coastal Kia - Service Center

Wilmington, NC

4.8
3,408 Reviews

3,408 Reviews of Coastal Kia - Service Center

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December 10, 2022

I'm very pleased with my service I have been receiving when I get something done More

by Ms. Beverly Denise White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 10, 2022

great thank 5here is never A problem with them. Great service thanks for all you do More

by boobedawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2022 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star rating and compliments for our service team. Please call us if you need anything. Thank you for trusting Coastal Kia with your automotive service needs.

December 10, 2022

Excellent service from all of the coastal Kia staff. Honest, goes above and beyond to make sure you are taken care of More

by Mycwdesign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2022 -

Coastal Kia responded

Wonderful news! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "honest, goes above and beyond to make sure you are taken care of." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

December 10, 2022

Done in timely manner. Friendly professional service. Price was right. I am all out of comments. More

by LampRx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2022 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and compliments for our service staff. It was thoughtful of you to go online and rate your recent experience. Thank you for trusting Coastal Kia with your automotive service needs. Please call us if you need anything.

December 08, 2022

Coastal kia is a wonderful dealership with some of the best customer service in town More

by KATIEPRW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2022 -

Coastal Kia responded

Wow! Thank you! We sincerely appreciate the five star review and compliments for our service team. We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything. Thank you for choosing Coastal Kia!

December 08, 2022

Coastal Kia offers great service in a friendly atmosphere with competitive prices. We are very pleased with the dealership. More

by MACARLISLE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2022 -

Coastal Kia responded

Great news! We sincerely appreciate the five star service review and compliments for our staff. It was thoughtful of you to rate our Service Consultant Bob Tomlin with such high marks. We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything. Thanks again!

December 08, 2022

The customer service is wonderful they make sure they explain everything would recommend everyone to visit More

by Mariza1171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2022 -

Coastal Kia responded

Thank you! It was thoughtful of you to go online and rate your recent service experience. We love the feedback including, "the customer service is wonderful...would recommend everyone to visit." Your gracious comments are greatly appreciated. Thank you for choosing Coastal Kia!

December 07, 2022

Very polite. Very professional. Was in tune to any of my concerns. This is why we’ve bought 4 Sorentos . Awesome service!!! More

by DAVID5245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2022 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "very polite, very professional... this is why I bought 4 Sorentos." Your loyalty and trust mean the world to us. Please call us if you need anything. Thanks again!

December 06, 2022

Service person that helped me was very helpful and made sure that my car was updated for its services. More

by Omanisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2022 -

Coastal Kia responded

Super! Thank you for the five star service review and compliments for our service team. It was thoughtful of you to give our service consultant Bob Tomlin such high marks. We appreciate your loyalty and service business. We are here if you need us. Thanks again!

December 06, 2022

There was a good selection of vehicles on the lot. All individuals involved were very helpful. More

by adrivenb
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jan Ramos was our main salesman and we give him 5 stars, was great to work with., Kelvin Swinson
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Dec 07, 2022 -

Coastal Kia responded

Thank you for the five star review and high marks for our Product Specialist Jan Ramos. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

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