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Coastal Kia - Service Center

Wilmington, NC

4.8
3,381 Reviews

3,381 Reviews of Coastal Kia - Service Center

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December 06, 2022

Service person that helped me was very helpful and made sure that my car was updated for its services. More

by Omanisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Coastal Kia responded

Super! Thank you for the five star service review and compliments for our service team. It was thoughtful of you to give our service consultant Bob Tomlin such high marks. We appreciate your loyalty and service business. We are here if you need us. Thanks again!

December 06, 2022

Sam Weisman made sure that all my concerns ere addressd. Great customer service Addressed all my concerns with my sorento. More

by DSGLCG1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Coastal Kia responded

Fantastic news! We sincerely appreciate the five star review and compliments for our Service Consultant Sam Weisman. Please call us if you need anything. Thank you for trusting our Coastal Kia service department with your automotive service needs.

December 06, 2022

Great Service, clean atmosphere, friendly people on time service does what they say they will do More

by MELWAY55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Coastal Kia responded

Perfect! Thank you for the five star review and compliments for our service team. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

December 06, 2022

They were very quick with help when i pulled up and immediately let me know my wait time. Good service More

by KLATTBOX9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Coastal Kia responded

Great news! We appreciate the five star review. It was thoughtful of you to go online and rate your recent service experience. Thanks again!

December 06, 2022

The service department was very straightforward with what services were required and made sure I wanted to move forward with those services prior to completing them. They were also very informative with cost More

by whager911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Stone
Dec 07, 2022 -

Coastal Kia responded

Great news! We appreciate the five star service review and high marks for so many of our team members! Your gracious comments are greatly appreciated as well. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. Please call us if you need anything.

December 06, 2022

There was a good selection of vehicles on the lot. All individuals involved were very helpful. More

by adrivenb
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jan Ramos was our main salesman and we give him 5 stars, was great to work with., Kelvin Swinson
Dec 07, 2022 -

Coastal Kia responded

Thank you for the five star review and high marks for our Product Specialist Jan Ramos. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

December 03, 2022

The service department, especially Sam is always very accommodating and courteous. He goes the extra mile to make sure I leave happy and confident. More

by cfiallo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Coastal Kia responded

Thank you! Your amazing review and compliments for Sam are greatly appreciated. Please call us if you need anything. Thank you for choosing Coastal Kia!

December 02, 2022

Did a good job and did not take a long time. Very friendly and helpful More

by MAUREENFLOOD133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Coastal Kia responded

Great news! We sincerely appreciate the five star review and compliments for our service team. Please call us if you need anything. Thanks again!

December 02, 2022

Great place, very efficient. Nice people to work with. Highky recommend! Great job, quick, efficient More

by KATKOTLYAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Coastal Kia responded

Thank you for the five star rating and gracious comments. We love the feedback including, "nice people to work with...highly recommend!" It was thoughtful of you to give our Service Director John Wigger such high marks. Thank you for trusting our Coastal Kia team with your automotive service needs.

December 01, 2022

Every visit has been nothing less than efficient, prompt and the staff is always so very kind and helpful. More

by house.denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson, Alex Houchin
Dec 02, 2022 -

Coastal Kia responded

Great news! We sincerely appreciate your loyalty and high marks. It was thoughtful of you to take time to go online and rate your experience. Thank you for choosing Coastal Kia!

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