Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Coastal Kia - Service Center

Wilmington, NC

4.8
3,381 Reviews

3,381 Reviews of Coastal Kia - Service Center

Sort by
December 14, 2022

Service was excellent as usual. My wait was comfortable and I was kept informed of progress More

by BOBBYT.TOLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2022 -

Coastal Kia responded

Great news! Thank you for the five star review and gracious comments. Please call us if you need anything. Thank you for trusting our Coastal Kia team with your automotive service needs.

December 11, 2022

Glad that most of our issues were still under warranty. Did not enjoy the man helping us with check-in (rude and a know it all). More

by enhah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Report | Print
Dec 12, 2022 -

Coastal Kia responded

We are here to help. Please call our Operations Manager Peggy Roberts at 910-798-4706 so that we may gather some more information. We would like to discuss your experience and research your visit. We look forward to your call. Thank you

December 10, 2022

I'm very pleased with my service I have been receiving when I get something done More

by Ms. Beverly Denise White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 10, 2022

great thank 5here is never A problem with them. Great service thanks for all you do More

by boobedawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2022 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star rating and compliments for our service team. Please call us if you need anything. Thank you for trusting Coastal Kia with your automotive service needs.

December 10, 2022

Done in timely manner. Friendly professional service. Price was right. I am all out of comments. More

by LampRx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2022 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and compliments for our service staff. It was thoughtful of you to go online and rate your recent experience. Thank you for trusting Coastal Kia with your automotive service needs. Please call us if you need anything.

December 10, 2022

Excellent service from all of the coastal Kia staff. Honest, goes above and beyond to make sure you are taken care of More

by Mycwdesign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2022 -

Coastal Kia responded

Wonderful news! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "honest, goes above and beyond to make sure you are taken care of." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

December 08, 2022

The customer service is wonderful they make sure they explain everything would recommend everyone to visit More

by Mariza1171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2022 -

Coastal Kia responded

Thank you! It was thoughtful of you to go online and rate your recent service experience. We love the feedback including, "the customer service is wonderful...would recommend everyone to visit." Your gracious comments are greatly appreciated. Thank you for choosing Coastal Kia!

December 08, 2022

Coastal Kia offers great service in a friendly atmosphere with competitive prices. We are very pleased with the dealership. More

by MACARLISLE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2022 -

Coastal Kia responded

Great news! We sincerely appreciate the five star service review and compliments for our staff. It was thoughtful of you to rate our Service Consultant Bob Tomlin with such high marks. We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything. Thanks again!

December 08, 2022

Coastal kia is a wonderful dealership with some of the best customer service in town More

by KATIEPRW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2022 -

Coastal Kia responded

Wow! Thank you! We sincerely appreciate the five star review and compliments for our service team. We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything. Thank you for choosing Coastal Kia!

December 07, 2022

Very polite. Very professional. Was in tune to any of my concerns. This is why we’ve bought 4 Sorentos . Awesome service!!! More

by DAVID5245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2022 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "very polite, very professional... this is why I bought 4 Sorentos." Your loyalty and trust mean the world to us. Please call us if you need anything. Thanks again!

1
...
127
128
129
...
339