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Coastal Kia - Service Center

Wilmington, NC

4.8
3,405 Reviews

3,406 Reviews of Coastal Kia - Service Center

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January 18, 2023

Prompt and efficient service within the expected time period expected. The staff was very courteous and helpful. More

by GENE27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2023 -

Coastal Kia responded

Great news! Thank you for the five star review. We love the feedback including, "prompt and efficient service within the expected time period." Please call us if you need anything. Thank you for choosing Coastal Kia for your automotive service needs.

January 17, 2023

Kia’s service center is always accommodating friendly and helpful! Thank you for always providing consistent and excellent service! More

by AMATTHEWS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2023 -

Coastal Kia responded

Thank you for the five star review and compliments for our staff. We love the feedback including, "Kia's service center is always accommodating, friendly and helpful!" We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

January 15, 2023

Is good but I never received tha call from the dealer ,each time I have to call myself to see if my car is finished More

by HKBOYCHUI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2023 -

Coastal Kia responded

Thank you for the helpful feedback. We appreciate the review. Please call us if you need anything. Thanks again!

January 14, 2023

We received very professional service. Communication was very good and the work completed as expected. More

by cheleconway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2023 -

Coastal Kia responded

Great news! Thank you for the five star review and compliments for our service team. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

January 14, 2023

Efficient, courteous, eager to help. Reliable service. Staff members are friendly and always pleasant. Service performed quickly and correctly. More

by RADUBAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Stone
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Jan 16, 2023 -

Coastal Kia responded

Thank you for the five star review and gracious comments. We love the feedback including, "efficient, courteous, eager to help." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

January 14, 2023

Great salesperson paid attention to details would definitely recommend them to anyone interested in purchasing a new vehicle More

by tideruunercb
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kendrick progue
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Jan 16, 2023 -

Coastal Kia responded

Super! We appreciate the five star review and high marks for our Product Specialist Kendrick Progue. Your high recommendations are greatly appreciated too. Please call us if you need anything. Thanks again!

January 14, 2023

Friendly, professional, courteous towards their customers. Always wanting to give the best service possible and to take the best possible care of every Kia vehicle. More

by jsdavis54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2023 -

jsdavis54 responded

I really enjoy my Kia Sportage and I highly recommend Coastal Kia to family and friends.

Jan 16, 2023 -

Coastal Kia responded

Thank you! We sincerely appreciate the high marks and thoughtful recommendations. We love the feedback including, "friendly, professional, courteous towards their customers." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

January 11, 2023

Very clean. Staff very helpful and friendly. Appointment we’re running on schedule. Over all the experience was good. More

by EmiBeeATC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2023 -

Coastal Kia responded

Thank you for the service review and compliments for our service team. We strive to deliver a truly exceptional experience to every client during every visit. We truly appreciate you trusting us with your automotive service needs.

January 11, 2023

Adam did a good job. Pleasent and on time. Car was done when promised. Kelly was excellent in courtesy car More

by Jayklitsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2023 -

Coastal Kia responded

Thank you for the five star review and for mentioning our shuttle driver Kelly by name. We are thrilled to hear our service team exceeded your expectations. Thank you for choosing Coastal Kia!

January 11, 2023

Everyone that was encountered was an absolute professional. The entire are was clean. I would 100% recommend. More

by TODD_JARED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2023 -

Coastal Kia responded

Wonderful! Thank you so much for the five star rating and gracious feedback. We appreciate the high recommendations too. Please call us if you need anything. Thanks again!

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