Coastal Kia - Service Center
Wilmington, NC
3,405 Reviews of Coastal Kia - Service Center
My service manager Bob is always helpful, knowledgeable, professional and I know I can trust him! He listened to what I needed and everything was perfect. professional and I know I can trust him! He listened to what I needed and everything was perfect. More
No complaints about getting service completed here. They meet you at your car when you arrive and escort you back to it after service complete. Sam kept me updated about status of the car. Price is wha They meet you at your car when you arrive and escort you back to it after service complete. Sam kept me updated about status of the car. Price is what was quoted. More
Service was quick and efficient, service staff was friendly and helpful! Definitely coming back soon! friendly and helpful! Definitely coming back soon! More
Coastal kia is always easy to work with. Communication is great. Service writers explain everything before doing anything to your vehicle. Also when picking up vehicle explain what was done Communication is great. Service writers explain everything before doing anything to your vehicle. Also when picking up vehicle explain what was done and ask if they can do anything else for you. Love my KIA! More
Customer service is always great. And Kia is very accommodating while waiting for my car to be serviced. And Kia is very accommodating while waiting for my car to be serviced. More
They suck unprofessional they do not try to go and solve your problem or listen to your problem before they first tell you oh it's going to cost you lots of money told them that we had a warranty ask them i your problem or listen to your problem before they first tell you oh it's going to cost you lots of money told them that we had a warranty ask them if it covered it they told me two or three times they didn't cover and guess what it end up covering it very disappointed in their service and the way we were treated will not go back again for even an oil change or a free shampoo More
Prompt and efficient service within the expected time period expected. The staff was very courteous and helpful. period expected. The staff was very courteous and helpful. More