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Coastal Kia - Service Center

Wilmington, NC

4.8
3,407 Reviews

3,407 Reviews of Coastal Kia - Service Center

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February 25, 2023

Awesome service. Service is done in a timely manner. I love the way they offer shuttle service. More

by STURD01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Coastal Kia responded

Thank you, we appreciate the high marks and gracious comments. We are thrilled to hear you were able to enjoy our convenient shuttle service. Please call us if you need anything. Thanks again!

February 24, 2023

Everything was quick and easy! All of the staff is always so nice and helpful! More

by Mfw.2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The driver of the shuttle service! So nice
Feb 27, 2023 -

Coastal Kia responded

Thank you! We are thrilled you were able to enjoy our complimentary shuttle service. We appreciate the five star review. Thank you for the feedback including, "everything was quick and easy!...all the staff is always so nice." Please call us if you need anything. We appreciate the review!

February 24, 2023

Fast service and spacious waiting room with plenty of space to work while you wait. More

by JRERANDOLPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Coastal Kia responded

Thank you! We are thrilled to hear you were comfortable during your recent service wait. Thank you for the five star review and gracious comments. Please call us if you need anything.

February 24, 2023

They are friendly, courteous and professional. We get all of our vehicles there because of the relationship that has been maintained over the years. More

by KHELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Coastal Kia responded

Thank you for the five star review. We love the feedback including, "they are friendly, courteous and professional." Please call us if you need anything. We are here to help. Your loyalty means the world to us.

February 23, 2023

Made appointment for a recall. Was informed there were 3 recalls pending on my car. They completed all 3 recall repairs and helped me meet a scheduled appointment. I was impressed. More

by JUSTMC07078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren
Feb 24, 2023 -

Coastal Kia responded

Great news! We sincerely appreciate the five star review and gracious comments. Thank you for choosing Coastal Kia!

February 21, 2023

The team is always out to see what your needs are. Then they will come back and give you a update on your car.then they will bring it back to you all nice and clean More

by GEMCKNIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star service review. We love the feedback including, "the team is always out to see what your needs are." It was thoughtful of you to go online and rate your recent experience. Thank you for choosing Coastal Kia!

February 20, 2023

The associate was very helpful and polite and the adjustments where done in a timely manner More

by owlchef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Coastal Kia responded

Thank you! We appreciate the five star review and gracious comments. Please call us if you need anything, Thank you for choosing Coastal Kia!

February 19, 2023

Please know that I love all the people at Kia service who help me, esp. Sam, John and David. I'm sorry I don't know the name of who works on my car but my thanks there also. Consistently great service and co More

by B.BAINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Feb 21, 2023 -

Coastal Kia responded

Thank you for the five star review. We appreciate you going online and rating your recent service experience. Please call us if you need anything. Thanks again!

February 19, 2023

The service was great, Kia once again covered issues we had at no cost to us. More

by WVFD172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Coastal Kia responded

Great news! Thank you for the five star review and gracious comments. It was thoughtful of you to rate so many of our service team members with such high marks. Thank you for choosing Coastal Kia!

February 19, 2023

I really like how they tell you what service I need. very friendly. Nice people. More

by wandagllewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Coastal Kia responded

Thank you! We appreciate the five star rating and compliments for our service team. We love the feedback including, "very friendly...nice people." We strive to deliver a truly exceptional experience to every client during every visit. Thanks again!

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