Coastal Kia - Service Center

Extremely satisfied with my service at coastal Kia in Wilmington. Bob went above and beyond to provide exceptional customer service. He made this service experience so easy! Bob kept me informed during t Wilmington. Bob went above and beyond to provide exceptional customer service. He made this service experience so easy! Bob kept me informed during the process. More

The repair was completed efficiently. Prompt communication after a Sunday drop off. Fully covered under warranty. Prompt communication after a Sunday drop off. Fully covered under warranty. More

Purchased a 2023 Kia Sorrento here- worst vehicle decision I’ve made. The Telluride we previously had was a solid vehicle but the Sorrento was just a recurring nightmare of recalls. Even worse was al decision I’ve made. The Telluride we previously had was a solid vehicle but the Sorrento was just a recurring nightmare of recalls. Even worse was allowing coastal Kia to have the phone numbers for my wife and I- you will get a constant barrage of calls even after you tell them to stop calling. Stay far away More

Gary in the service dept was easy to work with and kept me informed as to what was nwwded me informed as to what was nwwded More

They were timely and professional and extremely courteous. Would definately recommend them. Our 3rd KIA! courteous. Would definately recommend them. Our 3rd KIA! More

The dealership is amazing. There are some wonderful people working for coastal Kia and I’m thankful I made the right choice by using them. There are some wonderful people working for coastal Kia and I’m thankful I made the right choice by using them. More

I was in for my first service. Each of the service people I encountered were very courteous and helpful. My vehicle was taken back at my appointment time and I was on my way in l Each of the service people I encountered were very courteous and helpful. My vehicle was taken back at my appointment time and I was on my way in little over an hour. Thoroughly pleased with my experience. More

I have had work done on my car at Coastal Kia. Not happy. Bring your car to a reputable local mechanic instead. Save yourself the time and aggravation. Not happy. Bring your car to a reputable local mechanic instead. Save yourself the time and aggravation. More

I bought the car at Coastal Kia with an AUL 100,000 mile(WRAP) warranty, of very limited usefulness, that's the main reason mile(WRAP) warranty, of very limited usefulness, that's the main reason More

From sales to fixing a rattle was very professional, we have been Honda owners for the past twenty years. Very impressed very with every one we dealt with and with price and performance have been Honda owners for the past twenty years. Very impressed very with every one we dealt with and with price and performance More