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Coastal Kia - Service Center

Wilmington, NC

4.8
3,405 Reviews

3,406 Reviews of Coastal Kia - Service Center

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May 31, 2025

Very reliable and friendly and helpful and personable. I strongly recommend this dealership and will be back. More

by TERRYHURLEY76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025

Sam was very friendly and professional. Car was ready right on time. He explained service. More

by sandiehardee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025 -

Coastal Kia responded

Thank you for the five star review! We sincerely appreciate the high marks and gracious comments. It was thoughtful of you to mention Sam Weisman by name. He is a true ambassador for our customer service culture. Thanks again!

May 29, 2025

It was an easy task to schedule service on my Kia this past week. I dropped the car off and picked it up when promised. The service rep was very professional and courteous. More

by gwenpaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025 -

Coastal Kia responded

Wonderful news! Thank you for the five star service review. It was thoughtful of you to go online and rate your recent service experience. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

May 27, 2025

Sam Weisman was ready when I arrived I received Superb service with quality customer care. More

by tbennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Coastal Kia responded

Wonderful! Thank you for the five star review and gracious comments. We are thrilled to hear our Service Consultant, Sam Weisman, took such great care of you. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need anything.

May 27, 2025

Service trip went smooth. The representative that was assigned to me kept me informed and that was nice More

by CPACDANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquita Best
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May 28, 2025 -

Coastal Kia responded

Thank you for the five star service review. We sincerely appreciate you taking time to go online and rate your recent service experience. Thank you for choosing Coastal Kia!

May 26, 2025

It’s is always a pleasure to have my vehicle serviced at this dealership. Clean, efficient. More

by pthompson4318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2025 -

Coastal Kia responded

Thank you for the high marks and gracious compliments. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.

May 24, 2025

As always, the service department is professional and awesome. The wait is very comfortable. The time to wait was exactly as my service rep suggested. Maybe even shorter. More

by jackgo2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Coastal Kia responded

Thank you for the five star review and high marks for our Service Consultant Darren Gokey. We love the feedback including, "as always, the service department is professional and awesome." We appreciate the gracious feedback. Please do not hesitate to reach out if you need us. Thanks again!

May 23, 2025

Professional, Clean, Service well. Staff Knowledgeable and Friendly. Great pricing. Efficient. Would recommend to any Kia owner More

by LOVEEARTH2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2025 -

Coastal Kia responded

We appreciate this amazing review. Thank you! Your high marks and gracious feedback mean the world to us. It was thoughtful of you to go online and rate your recent experience. Thank you for choosing Coastal Kia for your automotive service needs.

May 23, 2025

Very efficient service All employees are polite and helpful Kept informed during our recent service appointment Dealership is clean and accommodating More

by COMSTOCKJOAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2025 -

Coastal Kia responded

We sincerely appreciate the five star review and compliments for our staff and facility. We strive to deliver a truly exceptional experience to every client during every visit. Please do not hesitate to reach out if you need us. Thanks again!

May 21, 2025

Sam took great care of me and my car. Offered a good deal on tires and got me in and out in a couple hours for a full service! Thanks Sam! More

by Dano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2025 -

Coastal Kia responded

Outstanding! Thank you for the five star service review. It was thoughtful of you to mention our Service Consultant Sam Weisman by name. Sam is a true ambassador for our customer service culture. It was kind of you to recognize his efforts. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

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