Coastal Kia - Service Center
Wilmington, NC
3,381 Reviews of Coastal Kia - Service Center
I was greeted very soon after arriving. He got me checked in and reviewed what service I needed and what was recommended. Told me how long it would take as I would be waiting for the car. He got me checked in and reviewed what service I needed and what was recommended. Told me how long it would take as I would be waiting for the car. The car was ready when he said it would. The waiting area is clean with a good variety of snacks. The only disappointing thing is the coffee. I have been to dealers with good quality coffee machines that offer a variety of coffee/tea drinks. More
Service team was great, very informative and explained needed service other than what I came in for. Waiting area was clean and well stocked on treats and drinks. needed service other than what I came in for. Waiting area was clean and well stocked on treats and drinks. More
The service was great from start to finish. They offered me refreshments and my car was done when they said it was going be done! They offered me refreshments and my car was done when they said it was going be done! More
Everyone from here has been helpful and friendly. All of my appointments run smoothly and I appreciate how professional and communicative they are. Top notch service from start to finish! All of my appointments run smoothly and I appreciate how professional and communicative they are. Top notch service from start to finish! More
Always great service. The people are awesome and maintenance Always fast and great. I am a long time customer. The people are awesome and maintenance Always fast and great. I am a long time customer. More
Greet customer at the door. Very polite when speaking to the customer and explaining what needs to be done Very polite when speaking to the customer and explaining what needs to be done More
Service person was rude. Dealership/servicr ctr hasnt lived up to expectations during last several visits. Coastal failed to respond to multiple complaints. Dealership/servicr ctr hasnt lived up to expectations during last several visits. Coastal failed to respond to multiple complaints. More
Top notch dealership. The owner had a good truck at lunch time for his employees and customers. That was very nice of him. We spoke to the owner. Very nice down to earth. The owner had a good truck at lunch time for his employees and customers. That was very nice of him. We spoke to the owner. Very nice down to earth. Service dept top notch. Very nice reliable honesty. Highly recommend the dealership . More
Service was timely and all employees were very friendly! Thank you for your great service! Thank you for your great service! More
All good, just seemed like long time, but initial and car wash, so guess about right wash, so guess about right More